Thermostat wasn't compatible with new wifi wpa 3. I had to go buy a second lower end router just to connect this to wifi and I had to figure that out on my own after being on with support for 3 hours.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, January 21, 2025
Hi JonathanS, thank you for taking the time to rate the T6 Pro Smart Thermostat. We appreciate the feedback and will utilize your comments as we update our products.
I see no instructions for replacing a thermostat with a new, same mode, thermostat. Do I Delete a Thermostat to set-up the new one? Is this why I can't connect new one to wifi? V
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, January 14, 2025
Hi, you can delete an old thermostat from the app by first selecting the thermostat tile to view the full controls, tap the settings gear, tap thermostat configuration and delete thermostat. You can setup the new unit by pressing the + button on the bottom of the app. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
It is wonderful to have my smartphone wifi thermostat. One improvement --- why doesn't it have biometric login. I want to just use my fingerprint for logging in.. please... with pin as backup
Lacking basic function of heat/cool mode. You have to constantly switch back and forth. I got these for free in my new construction, tossed them out immediately and got ecobee lite. No regrets.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, January 14, 2025
Hi, the auto changeover feature can be enabled on this model by performing the following. 1. On the T-series thermostat tap the screen so "Menu" shows at the bottom of the screen. 2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select." 3. Use the arrow button to go to function 300 at the top of the screen and press "Edit." 4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
Nothing but issues since installation. Indoor temp sensor error, wifi errors. My older Sensi Thermostat was 100% better quality, and it actually had physical buttons to press. Save your money and buy Sensi.
Response from resideo.comBy Joey, Customer care, January 7, 2025
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.