Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(14,218 Reviews)
Rating breakdown 14,218 reviews
5 Stars
7,867
4 Stars
2,249
3 Stars
1,657
2 Stars
983
1 Star
1,462
76%of customers recommend this product.
(
6,290 out of
8,282)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
1
To difficult for anyone to understand or set up!!!
on February 17, 2025
Posted by: Johnny Boy Jacks
from Florida
I still can’t set this product up properly and my temperature is still set at 80 degrees!!!
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, February 24, 2025
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
1
Fan keeps running
on February 15, 2025
Posted by: Scratch
from BANDERA Texas
This thermostat keeps my fan running continuously. Tried every mode but still keeps running. Fan stops shortly after I unplug the thermostat
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, February 24, 2025
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Customer Rating
1
Complicated Resideo App/Honeywell T6 Pro Smart
on February 10, 2025
Posted by: jking
from sparks, nv
It came with my brand new home. The resideo app is very difficult to understand. For people that are not tech savy, I'm pretty sure they would have to hire someone to set it up.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Tech Support, February 13, 2025
Hi jking, thank you for your review of the T6 Pro Smart Thermostat. We appreciate your feedback and will be happy to guide you through the app setup. Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Customer Rating
2
Works great as a manual thermostat. That’s it.
on February 7, 2025
Posted by: John in NC
from NC
It will control my heat and AC well. All the other garbage on it is just that, garbage. UI is simple but the WiFi setup is horrible. Once connected, it’s slow to react. Easier just to get up and change the temp settings yourself.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, February 10, 2025
Hi John in NC, thank you for taking the time to rate the T6 Pro Smart thermostat. We appreciate the feedback and will utilize your comments.
Written by a customer while visiting resideo.com
Posted by: Sam Hunter
Verified Purchase:Yes
Reliable device with great features. Electrician installed and was up and running on no time. Love the run time feature to help measure energy use and needs.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Srihari
from Avondale, AZ
Verified Purchase:Yes
Easy to control temperature, it’s all on finger tips now.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Kenster141
from Kissimmee, FL
Verified Purchase:Yes
This thermostat has been unfortunately very underwhelming. Starting with initial set up and getting this thermostat to connect and link up with the Wifi was a complete disaster. Had to do this process again after a few months when it lost connection. Very frustrating.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, February 3, 2025
Hi, we're sorry to hear you experienced this with the connection process. We appreciate the feedback and will utilize your comments as we improve this process.
Written by a customer while visiting resideo.com
Posted by: Babs B
from US
Verified Purchase:Yes
Difficult to use... and I cannot seem to get the programs to do what I want them to do. No instructions available anywhere for the questions I have, nor for what I want to accomplish
I would recommend this to a friend!
Response from resideo.comBy Joey, Customer care, January 28, 2025
Hi Babs B, we're sorry to hear you're having trouble with the programming. We'd like the opportunity to help you with programming. Our team can be reached by visiting the support center link listed at the top of this page.
Written by a customer while visiting resideo.com