Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(14,218 Reviews)
Rating breakdown 14,218 reviews
5 Stars
7,867
4 Stars
2,249
3 Stars
1,657
2 Stars
983
1 Star
1,462
76%of customers recommend this product.
(
6,290 out of
8,282)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
2
Scheduling does not work!!
on March 7, 2025
Posted by: P54321
from Ontario Canada
I have reset the schedule 5 times and it doesn’t work. I only have 2 settings wake and sleep. Wake is 7am-10pm and temperature is on heat at 22C. Sleep is 10pm-7am and temperature is set at 19C. When I get up in middle of night for a bathroom visit the heating is blasting and the thermostat shows sleep mode and temperature is set at 22C!!! Very frustrating and costing me a lot of money! Do not recommend this thermostat.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, March 11, 2025
Hi, it sounds like the adaptive recovery feature is enabled, this starts your schedule early. You can disable this by performing the following.
1. At the thermostat press Menu.
2. Arrow to Recovery and select.
3. Arrow to Off and press Done.
1. At the thermostat press Menu.
2. Arrow to Recovery and select.
3. Arrow to Off and press Done.
Written by a customer while visiting resideo.com
Posted by: texcilian
Verified Purchase:Yes
Easy to setup and operate, and nice display. I also like the convenience of syncing it with the app.
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
Thermostat straight up sucks. Do not waste your money on this. Get Ecobee
Response from resideo.comBy Joey, Customer care, March 26, 2025
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Posted by: tsgibson
Verified Purchase:Yes
As easy and reliable as my online banking experience.
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
Easily installed. Online info easy to read. Setting temperature and times is smooth. The results are great! Performance surpasses my expectations!
Written by a customer while visiting resideo.com
Customer Rating
1
No manual override
on February 25, 2025
Posted by: finalfuryk
Thermostat is totally dead in a little over three years of operation. No way to turn on heat.
Response from resideo.comBy Joey, Customer care, February 25, 2025
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Posted by: NC DYI GUY
Verified Purchase:Yes
Easy to install, and super easy to program and use!
Written by a customer while visiting resideo.com
Customer Rating
3
Just Ok no frills.
on February 20, 2025
Posted by: No satisfaction
Can't see humidity which shows in the manual you can. Also using the app and going to runtime it's always two days behind. Changed routers and same thing.
Response from resideo.comBy Maria, Tech Support, February 21, 2025
Hi, thank you for your review of the T6 Pro Smart Thermostat. It will show the humidity while having an idle screen. The runtime information can take 48 hours to update on the app. If you need assistance with your thermostat, please feel free to contact our team at (800) 633-3991 or send us a Private Message to our Honeywell Home Facebook account.
Written by a customer while visiting resideo.com