Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(14,218 Reviews)
Rating breakdown 14,218 reviews
5 Stars
7,867
4 Stars
2,249
3 Stars
1,657
2 Stars
983
1 Star
1,462
76%of customers recommend this product.
(
6,290 out of
8,282)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
1
Junk
on March 26, 2025
Posted by: Jreichle
Lasted three years, just died. Thermostats used to last a lifetime. This thing is just junk. Do yourself a favor and buy something you can replace easily, not this
Response from resideo.comBy Maria, Tech Support, March 27, 2025
Hi Jreichle, we are sorry to hear about this and apologize for the inconvenience. This model has 5 years of warranty through the installer. We will be happy to provide warranty information. Our support team is available 7 days a week, just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Written by a customer while visiting resideo.com
Customer Rating
1
Pass on this or freeze
on March 23, 2025
Posted by: Anth
from Michigan
This unit might be the worst thermostat I’ve had experience with when it was alive. The “smart” capability is the equivalent of a 3 year old trying to take an Algebra test. The app to support these features never works as intended and lacks critical elements and UI. My unit died within 4 years. Woke up to a feeezing cold house in the middle of winter to a dead thermostat. Multiple neighbors (5 that I know of) have also had theirs die within 3 years. Don’t waste your money.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from White Pine, TN
Verified Purchase:Yes
easy to use, the app works great and it is a good thermostat
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
The thermostat works well and I can monitor through the App when away; however, it does not include a function to set both an upper and lower temperature threshold on which either the heat or AC comes in automatically once those thresholds are reached…only one: either heat or AC.
Written by a customer while visiting resideo.com
Customer Rating
3
Middle of the road product
on March 17, 2025
Posted by: Joe1882
from Mesa, AZ
Our nest thermostat was incompatible with our new unit, so they installed this thing. It's mid.. less features than a 10 year old nest. It works though...
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, March 18, 2025
Hi, thank you for taking the time to rate the T6 Pro thermostat, we appreciate the feedback and will utilize your comments.
Written by a customer while visiting resideo.com
Posted by: Loni1
Verified Purchase:Yes
The T6 Thermostat was easy to install, setup and operate. Very convenient to make adjustment using my phone. Glad we made the purchase.
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
Love that I can control with my phone app!!! Just connect the thermostat to WiFi and download the app! To easy!
Written by a customer while visiting resideo.com
Customer Rating
3
Run from this thermostat!
on March 11, 2025
Posted by: nannieb43
from Hogansville, GA
We had this thermostat installed with a new hvac unit in 2023. Because I'd had a previous one by Honeywell and was connected to the app I had a hard time getting reconnected with this new model. I talked to a tech person with Residio to get signed in to the site. Once there I didn't think I'd have any trouble getting my unit recognized and get to the app. What a chump I am! I get to where it wants an ID and put that in. It's the same number/alpha I gave the tech, but the web site doesn't like the "format" of the exact same thing listed just as it shows on my thermostat screen. Added to that they want a CRC no. which I can't find anywhere. Fortunately in the questions and answers here it says there isn't one. Good news, now when I leave it blank it won't go forward, I'm stuck! Even if they ask, I'm saying don't buy this one, it stinks! All was easier with Honeywell too. Residio is an unknown.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, March 11, 2025
Hi nannieb43, we apologize you're experiencing this with registration to the app. It sounds like you may be attempting to add the unit to the Total Connect Comfort web portal which requires a CRC number. This model uses the Resideo app to control the thermostat remotely. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com