Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(14,218 Reviews)
Rating breakdown 14,218 reviews
5 Stars
7,867
4 Stars
2,249
3 Stars
1,657
2 Stars
983
1 Star
1,462
76%of customers recommend this product.
(
6,290 out of
8,282)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
1
Horrible thermostat
on April 15, 2025
Posted by: abeckergb
I hate that this device can't handle heat/cold at the same time. It is either one or the other, but the device is not smart enough to do either depending on the situation.
You need to switch it from one to another if temperatures change. For example, the house was on cold setting all day and it is set to 69. Now the temperature drops outside and the temperature inside the house falls below 69, nothing happens because you have to change the setting to heat first in order to get it back up to 69. My Nest can easily handle this and therefore, this thermostat gets 1 star. I only have it currently because the house I bought had it pre-installed.
You need to switch it from one to another if temperatures change. For example, the house was on cold setting all day and it is set to 69. Now the temperature drops outside and the temperature inside the house falls below 69, nothing happens because you have to change the setting to heat first in order to get it back up to 69. My Nest can easily handle this and therefore, this thermostat gets 1 star. I only have it currently because the house I bought had it pre-installed.
Response from resideo.comBy Joey, Customer care, April 18, 2025
Hi, we apologize you're having trouble with you unit. You can enable the auto changeover feature by performing the following.
1. On the T-series thermostat tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
5. Press done to save.
1. On the T-series thermostat tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
5. Press done to save.
Written by a customer while visiting resideo.com
Customer Rating
2
It works, but it's missing every feature
on April 11, 2025
Posted by: MrNate
It works, and there is an app, however it doesn't work with Google and thus I can't ask my Android phone to adjust the temperature. The setup was highly obnoxious, especially considering I had to put in 2 (upstairs & downstairs). The settings are only heat, cool, or off - there's no setting for these spring and fall days in the South where it's 45 in the morning and 85 in the afternoon.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, April 14, 2025
Hi MrNate, we're sorry to hear you experienced this, the auto changeover feature can be enabled from the thermostats setup menu, please see below.
1. On the thermostat tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
If the Auto Changeover feature is turned on on the thermostat, it can now be turned on in the Resideo App or by changing the Mode on the thermostat.
1. On the thermostat tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
If the Auto Changeover feature is turned on on the thermostat, it can now be turned on in the Resideo App or by changing the Mode on the thermostat.
Written by a customer while visiting resideo.com
Posted by: John643
from Olympia, Washington
Verified Purchase:Yes
Hard to read. App easy to setup. WiFi quick and easy setup
Response from resideo.comBy Joey, Customer care, April 15, 2025
Hi John643, thank you for taking the time to rate the T6 Pro Smart Thermostat, we appreciate the feedback and will utilize your comments.
Written by a customer while visiting resideo.com
Posted by: JohnnyJ
from Sparta, WI
Verified Purchase:Yes
We had put off purchasing internet till there was a problem. We now have a wifi source and we regret putting of getting it. This thermostat is grrat and we should have done this sooner. Now we do we love this thermostat!!
Written by a customer while visiting resideo.com
Posted by: Matt201161
from Durham NC
Verified Purchase:Yes
App weather is different than actual temperature out side
Written by a customer while visiting resideo.com
Posted by: CD in Georgia
from Douglas, GA
Verified Purchase:Yes
It will only work at a half degree differential. Meaning, if you set it at 70, then at 70.5 it cuts on and brings the temperature down to 70. It cycles too often and you can not do anything to reduce the amount it cycles. There is a cycle per hour suggestion but it overrides the CPH setting for that half degree temperature different. It will come on and run sometimes for only 20-30 seconds and cut off again. It's way too sensitive and you can not set it to wait for a full degree or two as is my preference. If not for the compressor off delay, which I have set at the maximum of 5 minutes, it would have already ruined my system.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, April 8, 2025
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Posted by: Barry 2025
Verified Purchase:Yes
Very good thermostat should be rated at 4.5 stars. My only concern is the Run Time information is 3 to 5 days late. I can not see how well it is working today, only last week. The adjustments I make with my iPhone work well. Only wish the Run Time information was up to date.
Written by a customer while visiting resideo.com
Posted by: Sandford T.W.
Verified Purchase:Yes
I am very satisfied with the Honeywell T-6 Wi-fi Thermostat that was installed with my new HVAC System.
Manually or through the App. This Thermostat is very easy to use.
I especially like the Daily, Weekly and Monthly Analytics that are available through the App.
Overall great experience. Would definitely buy again and recommend to my Friends and Family.
Written by a customer while visiting resideo.com