Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
1
CHEAP
on May 5, 2025
Posted by: BrittanyI
from Glendale, Arizona
Have 3 separate of these in our home for 5 years now. 2 have gone out the last 4 months. Absolute garbage. Don’t buy these if you live in AZ (or anywhere for that matter) because they go out at the worst times and ONLY 5 YEARS???!!!
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, May 13, 2025
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
I first installed this same thermostat over 3 years ago when my bedroom was on the first floor and the thermostat was on the second floor of my home. I loved that I no longer had to trek up & down the stairs each time I had to adjust the temperature. I now have the same unit in my new home and I still love it. The thermostat is right at my fingertips so I can adjust the temperature when I’m in my way home so the house is cool when I get home. No issues no defects. This by far is the best user friendly thermostat ever!
I resisted joining the Internet of Things (IoT) throughout our home, not wanting to put our lives online (see what I did there?). But the Honeywell pedigree, architecture of the App, and features of this T6 Pro smart-stat convinced me to finally join the 21st century (two decades late). It has encouraged me to take command of our energy use, rather than just letting the utility company win. Installation was straightforward. The "goof-plate" (bezel) lets you retrofit this T6 to replace older, wider thermostats (in our case, the venerable, classic ChronoTherm III; we have them all over the house. When I'm feeling rich enough, I'll replace them all with T6s).
1st one was ok. 2nd was dead. 3rd one won’t sync with my computer. The 1st one works fine. IMHO Honeywell needs to work on its quality control.
I would recommend this to a friend!
Response from resideo.comBy Joey, Customer care, May 14, 2025
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Garbage. Total garbage. Will not stay connected to app. Spent hours n multiple times going through instructions freezing m manual and help desk. Often help desk just stops responding and disappears. Looking forward to trashing this disaster and getting away from Honeywell.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, May 14, 2025
Hi, we'd like to help get your thermostat connected. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help!