Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(14,218 Reviews)
Rating breakdown 14,218 reviews
5 Stars
7,867
4 Stars
2,249
3 Stars
1,657
2 Stars
983
1 Star
1,462
76%of customers recommend this product.
(
6,290 out of
8,282)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Posted by: RichCltn
from Norwalk,CA
Verified Purchase:Yes
The T6 thermostat works great for me but I keep having to keep re-configuring my friend's phone so she can control the HVAC settings.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Chess
from Biloxi, MS
Verified Purchase:Yes
This is the worse thermostat. I can’t get it to work any more even after I keep restarting and reattaching it. They now suggest that I go online to find help but I am having a heck of a time finding time to stand in from of my thermostat with the phone out and flicking through apps. It worked for a week until I turned it off from working constantly in the back ground.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, May 27, 2025
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Posted by: RW, III
from Houston, TX
Verified Purchase:Yes
This is my first "smart" thermostat, and I love it! Controlling with the phone is an every-day luxury that I really enjoy. Super convenient. Looking forward to trying some of the other features.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: T9 Therm.
Verified Purchase:Yes
Constantly goes offline and online. Also trouble connecting to the WiFi.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, May 27, 2025
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Posted by: Grace5
from California
Verified Purchase:Yes
Awesome and reliable. Easy to use and very convenient.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Ashley85
from PA
Verified Purchase:Yes
Love it. Simple and easy to use, but still has all the features we want,
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Resideo is down again
on May 20, 2025
Posted by: IamTim
from Pickens SC 29671
The Resideo system is down again. Resideo is constantly going offline and unavailable. I have 2 locations that I travel between and it would be nice to cool on house down before I get there. I have one T4 Pro and two T6 Pro thermostats.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, May 27, 2025
Hi, we'd like to help get your thermostat connected. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help!
Written by a customer while visiting resideo.com
Posted by: AAllert
from Austin, TX
Verified Purchase:Yes
It doesn't consistently change the theremostat setting from my phone.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, May 27, 2025
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com