Love the convenience! Can change the temperature from my bed at night or on the road or even out of state! It's wonderful to not have to worry did you remember to adjust the thermostat! So glad we did it!
Menus are not intuitive. A big screen but you have to scroll through to see all of the information. It is unclear how to do things and I am offen standing at the thermostat fumbling about. The app is better.
I would recommend this to a friend!
Response from resideo.comBy Joey, Customer care, June 10, 2025
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Great product, and it is so nice to be able to adjust the temperature from you phone. The only issue is that if you lose wifi you cannot work the unit and I lost wifi during a recent storm. Luckily it did not last too long, and I need to figure out if this be detached from the wife so one can operate it during severe storms.
I really enjoy the convenience of the app with this thermostat. However, it was a little difficult to get set up in the first place as a previous owner was still attached to the thermostate.