I have three in my home. They function but the interface should be better. One has to cycle through heat, cool and off instead of just having options immediately available. Also, after setting cool temperature ( eg. 78 degrees when room is at 80 ), it sometimes takes up to a minute before air conditioner switches on.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 17, 2025
Hi, thank you for reaching out and providing us with these suggestions. We appreciate the feedback and will utilize your comments.
Great product! I can turn the thermostat down during the summer from outside the house when I’m on my way home. I joined Duke Energy’s program to help them during peak usage. $150 credit!
I have three in my house. I can only connect to one of them. Then it becomes - what’s the point?
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 17, 2025
Hi, we'd like to help get your thermostat connected. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help!