I dont like the app after years of mytotalconnect.
on July 4, 2025
Posted by: Bill Shan
from Alabama
Verified Purchase:Yes
I like the thermostat other than, the dimmest setting was too bright, touching the screen can make changes too easy to turn light on and I dont like the residio app! I like the total connect comfort web page much much better. I still have 2 focus pro thermostats at our other house and right after adding to the residio app, I somehow deleted them toggling between locations and it took them out of the connect comfort too. Im not a complete dummy with technology but it aggravates me that things that work are replaced by crap that is way more complicated than necessary.
I want to like this thermostat, because it was relatively easy to install, however, there are quite a number of deficiencies in the programming and capabilities. There is no QR code to easily set it up, apparently they abandoned that very simple feature, and opted to have the individual unit generate a code, which can be very difficult to produce. Setting up the thermostat on a smart home system for me was impossible. I simply could not get any of the thermostats added to any smart home system that I tried including Google, Apple, etc..
Finally, some of the most basic features, such as trying to lock the thermostat to prevent people from adjusting it is a very difficult process. It should be extremely simple.