Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(13,896 Reviews)
Rating breakdown 13,896 reviews
5 Stars
7,690
4 Stars
2,212
3 Stars
1,603
2 Stars
955
1 Star
1,436
76%of customers recommend this product.
(
6,100 out of
8,017)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
3
Honeywell thermostat operating a Lennox Heat Pump
on June 16, 2025
Posted by: Anonymous
from New York
Verified Purchase:Yes
The thermostat was installed long before we took possession of our new house. We tried to program it and work it, but it started given us erroneous readings (one of two we have). We finally requested an installer come out and explain things to us. He did a good job, but had to review what he had previously done. We have a Lennox heat pump, and the this Honeywell thermostat works with it, but not in Heat Pump mode. We wish we had known that when we tried to change settings. It seems to be working fine now with a replacement for the one that temp readings were incorrect.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Blake M
from Kamloops, B.C. Canada
Verified Purchase:Yes
Thermostat doesn't provide outdoor temperature. Thermostat app doesn't display temperature in celsius degrees
Written by a customer while visiting resideo.com
Posted by: RBMNM
from NM
Verified Purchase:Yes
Very simple to use, good quality, relatively easy to install app and set up.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Atlanta, GA area
Verified Purchase:Yes
I believe it is likely the Resideo interface that is my problem, but unless I completely log out and sign back in, the outside weather and temp does not update on my mobile from one viewing to the next. It helps to know that it's not really 95 degrees outside, when I sign in to see my readings at 11pm at night! But if my previous viewing was at 4pm that same afternoon, that's what I see. With my thermostat set at 76, it is inconclusive to note that my AC is not running. To compound the difficulty, the software will not use facial recognition to sign me in quickly, so I have to type in my complete email address and password every time. On the bright side, the software does seem to work correctly to adjust the temp remotely.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 17, 2025
Hi Richard, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Posted by: rla56520
from Fargo, ND
Verified Purchase:Yes
Taking away 2 stars for the app setup that won't work unless you have email available on another device. The app setup is terrible. You have to get a code from your email but when you go to your email, the app sends you back to the start to request another code and it's an annoying never-ending circle. A lot of people only have email on their phones, so they have no other way to check their email AND setup the app at the same time. The thermostat works great but I'm paying more to get the wifi connectivity which is useless if you only have email on your phone.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: J Brent
from North Carolina
Verified Purchase:Yes
I like the T6 WiFi thermostat. Not difficult to program. I like the ability to use the Resideo app on my phone to monitor the T-stat either from home or away from home. The only thing I do not like is the inability to consistently monitor usage. It seems to be quite abbreviated and intermittent. I do not know why!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Theodore
from Qualicum Beach BC Canada
Verified Purchase:Yes
Easy enough to use. The app is adequate and scheduling is quite easy and straightforward. HOWEVER, the run time data is 72 hours delayed to be available on the app. Not acceptable. Previous other vendors thermostats provided real time results. That was 5 years ago.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Ray Ray
Verified Purchase:Yes
Works great. No issues. Love being able to control the temperature and being able to see what is going on with your HVAC unit at any time. Experiencing lower utility bills also.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com