I have three in my home. They function but the interface should be better. One has to cycle through heat, cool and off instead of just having options immediately available. Also, after setting cool temperature ( eg. 78 degrees when room is at 80 ), it sometimes takes up to a minute before air conditioner switches on.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 17, 2025
Hi, thank you for reaching out and providing us with these suggestions. We appreciate the feedback and will utilize your comments.
Cutover from A/C to Heat does not work, even though the thermostat has been configured to do so. This is a very basic thermostat with remote capabilities. Honeywell should completely re-design this with a more modern interface and capabilities of working with communicating HVAC systems.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 17, 2025
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
The temperature readings are pretty accurate and more importantly I found the there is little latency between the thermostat and my digital thermometer. The schedule program works as expected.