Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(13,896 Reviews)
Rating breakdown 13,896 reviews
5 Stars
7,690
4 Stars
2,212
3 Stars
1,603
2 Stars
955
1 Star
1,436
76%of customers recommend this product.
(
6,100 out of
8,017)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Posted by: MDSL
from SC
Verified Purchase:Yes
We’re very T6 Pro Smart Thermostat. It’s to operate and I love the that it has an app we can control it even when we’re not at home.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Jane2
from NY
Verified Purchase:Yes
Could be a lot better if we could actually turn the ac unit 100% off not on auto, I completely off!
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 3, 2025
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Posted by: Susan Ed
Verified Purchase:Yes
Simple to operate and understand the new thermostat. Screen is easy to read.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Jack12
from Surprise az
Verified Purchase:Yes
Garbage thermostat and app is crap, buy anywhere else except this
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 3, 2025
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Posted by: Cenus
Verified Purchase:Yes
Works well. We will be really cool this hot summer. So glad I was financially able to finally get it installed. It brings more value to our home and makes it more comfortable.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: RN CL
from Cincinnati, OH
Verified Purchase:Yes
The T6 frequently goes “offline” and fails to connect with my iPhone 16 Pro. The geofencing option could be easier to configure and initial setup and connection to home was very wonky. I have come to expect a more intuitive and user friendly thermostat from Honeywell.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 3, 2025
Hi, we'd like to help get your thermostat connected. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help!
Written by a customer while visiting resideo.com
Posted by: Moneypenny
from Florida
Verified Purchase:Yes
It’s OK. The pad is not as easy to read as a NEST. The app sometimes asks for a pass code and sometimes doesn’t.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 3, 2025
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Customer Rating
1
Hate This System
on May 31, 2025
Posted by: WrongedbySecurity
from Victorville
This thermostat came with my new constructed home. I have had problems with this thermostat since the beginning. I truly hate this product. It is very hot where I live and I can truly use my air conditioning unit right now but it is not working. It has taken itself offline and when I attempt to reset it, it does not work. When I select Z Wave Setup to include Set Controller, I am told "Failed to Include." At one point it was online, not it is not. I need my air conditioning unit to work. I have read the various reviews about this system and it seems I am not the only one having problems. I, too, hate this system. I have had this system for approximately 3 years and 8 months. I need it to work!
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 2, 2025
Hi, we can tell you're frustrated and would like the opportunity to help. Our Support Center link at the top of the page lists the ways you can get in touch.
Written by a customer while visiting resideo.com