Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(13,872 Reviews)
Rating breakdown 13,872 reviews
5 Stars
7,672
4 Stars
2,210
3 Stars
1,600
2 Stars
954
1 Star
1,436
76%of customers recommend this product.
(
6,082 out of
7,997)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Posted by: Regina annoyed
from Estero Fl
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I purchased this to monitor the air conditioning in a winter home but the app logged me out so that I now have NO way to monitor the air conditioning unless I go there in person and reconnect it.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Not Not use if you need heat
on March 6, 2022
Posted by: Anonymous
from Denver
Thing resets every time it gets cold. Its set to stay at 68 and it’s 4degrees outside and the heater will not go above 62 degrees (again).
Nobody answers if you call the Honeywell help line. It transfers you to some other company who is never open.
Nobody answers if you call the Honeywell help line. It transfers you to some other company who is never open.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Bad, just bad
on March 23, 2022
Posted by: Anonymous
from 624 7th Avenue South
First one stopped working less than 1 year after install and was replaced under warranty. Second T6 does not connect to the Honeywell home app.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Support, January 26, 2023
Hi, we'd be happy to help get you connected so you can manage your thermostat remotely. Find ways to get in touch by visiting our Support Center link at the top of the page.
Written by a customer while visiting resideo.com
Customer Rating
1
able to manage this device remotely
on April 25, 2022
Posted by: Aswin
from Austin, TX
Frequency of use:Daily
Gender:Male
I could never connect this device to manage remotely. App is crashing all the time while configuring. Is anyone able to configure this device at all? Can anyone from Honeywell respond to the post with step by step instruction? I wonder by builders are providing this device as default.
No, I would not recommend this to a friend.
Response from resideo.comBy Jerry, Support, January 20, 2023
Hi Aswin, we'd be happy to help get you connected so you can manage your thermostat remotely. Our Support Center link at the top of the page has all the ways you can get in contact with us.
Written by a customer while visiting resideo.com
Customer Rating
1
Impossible to fully configure
on May 24, 2022
Posted by: Fed up with HWL
from Iowa city, iowa
Frequency of use:Daily
Gender:Male
HVAC technician hooked up but didn’t have app to fully configure. Thermostat easy to read but is not configured for auto use. Tried to configure following the instructions on the app. With the support of 2 resideo customer support personnel unable to set up . Now getting some error. Do not buy if tech cannot fully configure.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, January 27, 2023
Hi, thank you for bringing this to our attention, this is not what you should expect. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
1
Had three of them
on June 29, 2022
Posted by: MS16
from Sherrills Ford, NC
Frequency of use:Daily
Gender:Male
I had three of these in the home I purchased just over a year ago. All three have failed and needed to be replaced. Screen went blank and they heated up.
Response from resideo.comBy Joey, Support, January 20, 2023
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Customer Rating
2
Worked fine until Resideo took it over
on September 28, 2022
Posted by: Old and In the Way
from Upper Mississippi valley
Frequency of use:Daily
Gender:Male
This thermostat was insalled and set up by the contractor who installed the furnace. It worked perfectly and stayed connected to me router until Resideo appeared. Now the app can't find the thermostat, and it will not connect to my router at all. several uninstall/reinstall attempts have been made, to no avail.
No, I would not recommend this to a friend.
Response from resideo.comBy Jim, Support, January 27, 2023
Hi, we'd like to help get your thermostat connected. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Written by a customer while visiting resideo.com
Customer Rating
1
Trash
on March 14, 2023
Posted by: Pete33333333444444444555
from Indianapolis
I moved it to my house a year ago it's been working often disconnected from Wi-Fi a few times And now it's completely stopped working the thermostat will not even turn on
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com