Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4 out of 5
4
(13,896 Reviews)
Open Ratings Snapshot
Rating breakdown 13,896 reviews
5 Stars
7,690
4 Stars
2,212
3 Stars
1,603
2 Stars
955
1 Star
1,436
76%of customers recommend this product. 
(
6,100 out of 8,017
)
Best Buy Privacy Policy
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
2 out of 5
2
Limited control. Less than optimal.
on May 20, 2025
Posted by: GYG3
Verified Purchase:Yes
Easy to use; however, my previous thermostat, which was not wifi-able, would allow both heat and cool modes to be selected. This one does not. Either heat or cool has to be selected. Not optimal.
No, I would not recommend this to a friend.
Response from resideo.comBy JoeyCustomer careMay 27, 2025
Hi, this model does have the auto changeover feature, this can be turned on from the installer menu, please see below.

1. On the thermostat tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."

If the Auto Changeover feature is turned on on the thermostat, it can now be turned on in the App or by changing the Mode on the thermostat.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Love it!
on May 20, 2025
Posted by: GalleryWG
from Lake City, MN
Verified Purchase:Yes
Very happy with how user friendly it is! Screen is easy to read which I appreciate.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
inconsistent
on May 20, 2025
Posted by: AAllert
from Austin, TX
Verified Purchase:Yes
It doesn't consistently change the theremostat setting from my phone.
No, I would not recommend this to a friend.
Response from resideo.comBy JoeyCustomer careMay 27, 2025
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Resideo is down again
on May 20, 2025
Posted by: IamTim
from Pickens SC 29671
The Resideo system is down again. Resideo is constantly going offline and unavailable. I have 2 locations that I travel between and it would be nice to cool on house down before I get there. I have one T4 Pro and two T6 Pro thermostats.
No, I would not recommend this to a friend.
Response from resideo.comBy JoeyCustomer careMay 27, 2025
Hi, we'd like to help get your thermostat connected. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Love
on May 21, 2025
Posted by: Ashley85
from PA
Verified Purchase:Yes
Love it. Simple and easy to use, but still has all the features we want,
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Pretty good
on May 21, 2025
Posted by: Grace5
from California
Verified Purchase:Yes
Awesome and reliable. Easy to use and very convenient.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Trouble
on May 22, 2025
Posted by: T9 Therm.
Verified Purchase:Yes
Constantly goes offline and online. Also trouble connecting to the WiFi.
No, I would not recommend this to a friend.
Response from resideo.comBy JoeyCustomer careMay 27, 2025
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Not a smart thermostat
on May 22, 2025
Posted by: Chess
from Biloxi, MS
Verified Purchase:Yes
This is the worse thermostat. I can’t get it to work any more even after I keep restarting and reattaching it. They now suggest that I go online to find help but I am having a heck of a time finding time to stand in from of my thermostat with the phone out and flicking through apps. It worked for a week until I turned it off from working constantly in the back ground.
No, I would not recommend this to a friend.
Response from resideo.comBy JoeyCustomer careMay 27, 2025
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
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