Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(13,903 Reviews)
Rating breakdown 13,903 reviews
5 Stars
7,693
4 Stars
2,213
3 Stars
1,606
2 Stars
955
1 Star
1,436
76%of customers recommend this product.
(
6,102 out of
8,022)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Posted by: Anonymous
Verified Purchase:Yes
Thermostat straight up sucks. Do not waste your money on this. Get Ecobee
Response from resideo.comBy Joey, Customer care, March 26, 2025
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Posted by: texcilian
Verified Purchase:Yes
Easy to setup and operate, and nice display. I also like the convenience of syncing it with the app.
Written by a customer while visiting resideo.com
Customer Rating
2
Scheduling does not work!!
on March 7, 2025
Posted by: P54321
from Ontario Canada
I have reset the schedule 5 times and it doesn’t work. I only have 2 settings wake and sleep. Wake is 7am-10pm and temperature is on heat at 22C. Sleep is 10pm-7am and temperature is set at 19C. When I get up in middle of night for a bathroom visit the heating is blasting and the thermostat shows sleep mode and temperature is set at 22C!!! Very frustrating and costing me a lot of money! Do not recommend this thermostat.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, March 11, 2025
Hi, it sounds like the adaptive recovery feature is enabled, this starts your schedule early. You can disable this by performing the following.
1. At the thermostat press Menu.
2. Arrow to Recovery and select.
3. Arrow to Off and press Done.
1. At the thermostat press Menu.
2. Arrow to Recovery and select.
3. Arrow to Off and press Done.
Written by a customer while visiting resideo.com
Customer Rating
3
Run from this thermostat!
on March 11, 2025
Posted by: nannieb43
from Hogansville, GA
We had this thermostat installed with a new hvac unit in 2023. Because I'd had a previous one by Honeywell and was connected to the app I had a hard time getting reconnected with this new model. I talked to a tech person with Residio to get signed in to the site. Once there I didn't think I'd have any trouble getting my unit recognized and get to the app. What a chump I am! I get to where it wants an ID and put that in. It's the same number/alpha I gave the tech, but the web site doesn't like the "format" of the exact same thing listed just as it shows on my thermostat screen. Added to that they want a CRC no. which I can't find anywhere. Fortunately in the questions and answers here it says there isn't one. Good news, now when I leave it blank it won't go forward, I'm stuck! Even if they ask, I'm saying don't buy this one, it stinks! All was easier with Honeywell too. Residio is an unknown.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, March 11, 2025
Hi nannieb43, we apologize you're experiencing this with registration to the app. It sounds like you may be attempting to add the unit to the Total Connect Comfort web portal which requires a CRC number. This model uses the Resideo app to control the thermostat remotely. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
Love that I can control with my phone app!!! Just connect the thermostat to WiFi and download the app! To easy!
Written by a customer while visiting resideo.com
Posted by: Loni1
Verified Purchase:Yes
The T6 Thermostat was easy to install, setup and operate. Very convenient to make adjustment using my phone. Glad we made the purchase.
Written by a customer while visiting resideo.com
Customer Rating
3
Middle of the road product
on March 17, 2025
Posted by: Joe1882
from Mesa, AZ
Our nest thermostat was incompatible with our new unit, so they installed this thing. It's mid.. less features than a 10 year old nest. It works though...
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, March 18, 2025
Hi, thank you for taking the time to rate the T6 Pro thermostat, we appreciate the feedback and will utilize your comments.
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
The thermostat works well and I can monitor through the App when away; however, it does not include a function to set both an upper and lower temperature threshold on which either the heat or AC comes in automatically once those thresholds are reached…only one: either heat or AC.
Written by a customer while visiting resideo.com