Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(13,903 Reviews)
Rating breakdown 13,903 reviews
5 Stars
7,693
4 Stars
2,213
3 Stars
1,606
2 Stars
955
1 Star
1,436
76%of customers recommend this product.
(
6,102 out of
8,022)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Posted by: JDaugh
Verified Purchase:Yes
Excellent thermostat. Love app to control home temperature. Easy compatibility with PSE Flex Pgm
Written by a customer while visiting resideo.com
Posted by: Suz K
Verified Purchase:Yes
Great quality. Easy to use. Like the features. The technology is a real plus.
Written by a customer while visiting resideo.com
Posted by: Amch
Verified Purchase:Yes
Very easy to use, has conection to iphone and alexa, and it’s a good saver for your money!
Written by a customer while visiting resideo.com
Posted by: Minnesota resident
Verified Purchase:Yes
I purchased 2 thermostats for my home one for home and one for my insulated garage. Both work great. My score is based on two complaints: The control app. only works on my phone not on my android computer. The previous thermostat by your company would work on both devices. The other complaint is that the lowest setting is 50 degrees. I would like a lower setting for my garage while I am away. This was possible with the previous model.
Written by a customer while visiting resideo.com
Customer Rating
2
WiFi connection is GARBAGE
on November 30, 2024
Posted by: MJM704
from Charlotte, NC
The thermostats were installed with new HVAC systems installed by a local contractor. They worked fine. I switched over to Google Fiber along with their mesh WiFi extenders and lost all connectivity and have been unable to get the thermostats (i have 3) to connect to the WiFi network
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Tech Support, December 4, 2024
Hi MJM704, we are sorry to hear about this. We will be happy to share a list of network recommendations to ensure good connectivity. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
2
Works but not as Smart You'd Hope
on December 2, 2024
Posted by: Lee D.
from Bronson, FL.
Recently bought a house with this thermostat. Downloaded the app and setup an account. Went through the whole connection process only to be told that it's already connected to an account. Tried to troubleshoot and was told to get a hold of the previous owner and have them disconnect their account. So, now the app is completely useless to me.
I set up the schedule on the thermostat but it never follows. Yes, I set it up correctly according to the manual.
Now, the air only blows cold when I need it warm. I gotta get somebody out here to find out why. My research is pointing at the wiring or the thermostat. This house is only a couple years old! Why is this going out already?
I set up the schedule on the thermostat but it never follows. Yes, I set it up correctly according to the manual.
Now, the air only blows cold when I need it warm. I gotta get somebody out here to find out why. My research is pointing at the wiring or the thermostat. This house is only a couple years old! Why is this going out already?
Response from resideo.comBy Joey, Customer care, December 3, 2024
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
2
Kind of unhappy
on December 4, 2024
Posted by: robpla
Virtually impossible to install correctly because it asks you a bunch of things that I didn't know the answer to. I just guessed most of the answers, and it seems to work, but not happy about maybe installing it wrong. I also don't like that the display doesn't show you if the system is on or off without having to touch the screen. Why can't it indicate with a light or on the display that the system is on? The displays is also not very responsive to my fingers. I often have to press the display kind of hard for it to register. Other than that, the display has high resolution, modern and fresh looking. This came with the unit when we bought it, I would have gotten something else had I made the purchase.
Response from resideo.comBy Maria, Tech Support, December 5, 2024
Hi robpla, thank you for your review of the T6 Pro Smart Thermostat. This thermostat requires an HVAC professional for configuration. We recommend you reaching out to your HVAC contractor to verify the settings. We highly appreciate your feedback. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Posted by: Unit
from Anderson SC
Verified Purchase:Yes
No heat/cool mode in 2024, can't get it to work with google. Always having to change it from heat to cool and back to heat in the fall.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, December 13, 2024
Hi, the auto changeover feature can be enabled from the installer menu, please see the following direction.
1. On the thermostat tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
1. On the thermostat tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
Written by a customer while visiting resideo.com