Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(13,903 Reviews)
Rating breakdown 13,903 reviews
5 Stars
7,693
4 Stars
2,213
3 Stars
1,606
2 Stars
955
1 Star
1,436
76%of customers recommend this product.
(
6,102 out of
8,022)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
1
Don't buy
on October 31, 2024
Posted by: Pich35
I had two thermostats go bad within 4 years. These are a waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Ben V.
from Southern Oregon
Verified Purchase:Yes
Less than bare bones. Ability to connect to a phone through their private server does not make up for missing features that should not be considered optional when wifi is included. No outdoor thermometer, no auto heat/cool setting, only four programming sections without the ability to set per day. Wifi feature works (until the service is discontinued), but provides no additional features to the main unit.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Bad software, cannot connect easily to internet
on October 31, 2024
Posted by: Bill P
from Burlington VT
Whenever I reboot my router, the T6 thermostat fails to connect to the internet. It is useless for controlling my heat pump when I'm not at home. It "remembers" which WiFi network it should connect to, but it is non-standard to the point where my router doesn't recognise it as an internet-capable device.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Tech Support, November 5, 2024
Hi Bill, we are sorry to hear about this. Please make sure that you have a 2.4 GHz only Wi-Fi network and feel free to contact our tech support team to troubleshoot the connectivity. Our support team is available 7 days a week, just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Written by a customer while visiting resideo.com
Posted by: Sylvania new user
from Sylvania, Ohio
Verified Purchase:Yes
Very flexible thermostat, allows multi-stage for our new multi-stage furnace and the WiFi option is essential in today's connected world. The two drawbacks that keeps me from giving this 5 stars is that there is a 48 hour delay in seeing your system usage. This seems extraordinarily long and a unnecessary delay. Second issue is that it will just tell you how long your system ran. It won't provide details on if this was on 1st or 2nd stage to understand 'how hard' the system ran. And it won't tell you when the system ran. It just says something like ran heat for 3 hours. I prefer to know 'when it ran and how hard it ran' so I can try adjusting my temperature settings if possible to make sure I am consuming energy at low cost times and save the higher demand for offpeak if possible.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, November 7, 2024
Hi Sylvania, Thank you for taking the time to rate the T6 Pro Smart thermostat, we appreciate the feedback and will utilize your comments as we update our products.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
This having been my first encounter with a "smart" thermostat, I'm thoroughly impressed. The ability and ease to modify the temperature and schedule from my phone is so wonderful. The response is great and takes away the guess of remembering what I had previously set as temps. I love it
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3
Functional but very dated
on November 8, 2024
Posted by: tech designer
Badly designed UI with non-intuitive inconsistent design, limited app features.
This thing looks like it was made in the early 2000s, compared to Nest.
Buy a Nest if you have the option.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Annoying thermostat notices
on November 10, 2024
Posted by: Anonymous
from Louisville, Ohio
Trying to register my T6/TH6220WF2006 but your site doesn't list anywhere to do that. In the mean time i'm getting notices on the thermostat screen to "register" it! This is very annoying ... why would you not allow me to register.
Response from resideo.comBy Maria, Tech Support, November 11, 2024
Hi Jimmy, we are sorry to hear about this. To register your thermostat and control it remotely, you will need the Resideo app. Our support team is available 7 days a week, just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Written by a customer while visiting resideo.com
Posted by: Paul in Pennsylvania
Verified Purchase:Yes
Honeywell always makes a product that can control my hot water systems flawlessly. Have 3 T5s and swapped out for a T6 because I needed to control temp brackets. Newer fancy brands forget how to design heat override anticipation with cast iron radiators. This is the best of history with remote app control for multiple properties.
Written by a customer while visiting resideo.com