Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(13,903 Reviews)
Rating breakdown 13,903 reviews
5 Stars
7,693
4 Stars
2,213
3 Stars
1,606
2 Stars
955
1 Star
1,436
76%of customers recommend this product.
(
6,102 out of
8,022)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
1
Important feature missing
on August 28, 2024
Posted by: TooHotOrCold
from Vancouver, BC
For the life of me I cannot find a way to set this unit so that it will maintain a temperature range where it will automatically toggle between heating and cooling. I am stuck with either having it set to Cool, where it maintains a temp below a set maximum or Heat which maintains a temp above a set minimum. On days when the mornings are cool are the afternoon is hot, this is a PAIN, let alone a week where the temperatures are all over the place. This seems like a very basic function for a thermostat to have. It’s pretty accurate to call it a piece of garbage.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, September 16, 2024
Hi, we're sorry to hear you're having trouble with your unit. You can enable the auto changeover feature by performing the following. Please feel free to get in touch with us for support by visiting our support center at the top of this page.
1. On the thermostat tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
5. Press done to save.
1. On the thermostat tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
5. Press done to save.
Written by a customer while visiting resideo.com
Customer Rating
1
T6 Pro Offline
on September 7, 2024
Posted by: Done That
from Cincinnati, OH
I had a new AC installed along with this thermostat. The WiFi connection with the Resideo app is sporadic at best. It disconnects constantly and after several l hours reconnects and then disconnects and back and forth. It is not reliable.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Tech Support, September 10, 2024
Hi Done That, this is not what you should expect. Please make sure that you have a 2.4 GHz only network. If you connect this thermostat to a dual band network, it will lose connection once the 5 GHz network is broadcasted. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
1
I'm on my THIRD one
on September 27, 2024
Posted by: BellaM54
from Menomonie, WI
My new HVAC was installed October 2020, and this was the thermostat that came with it. The thermostat they installed died in less than 1 year. So second thermostat was installed September 2021. 2022 and 2023 no issues, now September 2024 and thermostat #2 has died. So now I'm on my third one, and taking bets on how long it will last.
Response from resideo.comBy Joey, Customer care, September 30, 2024
Hi BellaM54, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Posted by: Justok
Verified Purchase:Yes
Pretty basic choice of heat or cool not auto kind of sucks.
Response from resideo.comBy Joey, Customer care, October 18, 2024
Hi, the auto changeover feature can be enabled on this model by performing the following.
1. Tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
1. Tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
Written by a customer while visiting resideo.com
Posted by: J AZ
Verified Purchase:Yes
Basic product. It should have an auto setting, not just heat or cool.
Response from resideo.comBy Joey, Customer care, October 25, 2024
Hi, the auto changeover can be enabled from the installer menu. Please see the following direction.
1. On the thermostat tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
5. Press "Done" to save.
Once complete you'll have the auto option listed under the mode setting.
1. On the thermostat tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
5. Press "Done" to save.
Once complete you'll have the auto option listed under the mode setting.
Written by a customer while visiting resideo.com
Customer Rating
3
Works okay. Could have more period flexibility.
on October 26, 2024
Posted by: Thermo Bob
Verified Purchase:Yes
Works okay and has been convenient. Since I have no experience with other alternatives, I have not way to evaluate it in relation to other options. I do which it had more flexibility on periods.
Response from resideo.comBy Joey, Customer care, October 28, 2024
Hi Thermo Bob, thank you for taking the time to rate the T6 Pro Smart Thermostat, we're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Posted by: Clint Woods
from Beaumont, CA
Verified Purchase:Yes
I really enjoy using this app. It provides convenient control over temperature settings, allowing me to adjust heating or cooling, turn it on or off—all directly from my phone.
There's also a scheduling feature, though I don’t personally use it. Additionally, the app offers detailed statistics on usage, showing how long the AC or heat has been running daily, weekly, and monthly. Also the thermostat screen is touch screen and very user friendly.
Written by a customer while visiting resideo.com
Customer Rating
1
Garbage Product.
on October 29, 2024
Posted by: Geoff R
from Nevada
This thermostat is complete garbage. Had it for 2 1.2 years and have had nothing but issues with it. The heat never kicks on. I've tried all the troubleshooting and nothing works. It turns on randomly but not when I need it.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, October 29, 2024
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com