Overall the product is exceptionally easy to set and control my HVAC system, enjoy the functionality and remote access especially the geofence option My reason for a ranking of 4 vs a 5 is related to the loss of external temp indications I had with my older Honeywell thermostat
Came with my new house Very basic no humidy reading very difficult to setup will be changing out shorty
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, March 15, 2024
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
The app works great. I wish you had other devices that connect to it. Water sensor, temperature (hot and cold)sensor, humidity sensor, water flow sensor and power sensors(using CT’s).
Wont keep temperature in a range. Wil only do cool OR heat at once. If its warm during the day and cold at night it wont switch cool/heat mode on its own. Poor wifi reception
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, March 15, 2024
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.