We have been unable to connect to the WiFi - the technician who installed it had trouble and we haven't been able to solve the problem. It has really hampered our intended use of this product - it's a weekend house and we need to turn the thermostat up and down remotely. This has increased our electric usage. We will try calling customer service to see if we can solve the issue.
It's disappointing to not have humidity reading, this is just a simple thermostat that allows the user to control the temp away from the site. I am curious to know how often the auxiliary heating will be activated after setting the degrees differences.
Installed with new AC. Pro Smart thermo is garbage. Stay away!
Response from resideo.comBy Maria, Tech Support, July 10, 2025
Hi KPH1567, we are sorry that you feel this way. We would like to get the details about what you are experiencing with the T6 thermostat and will be happy to help making sure that everything is working as intended. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
The T6 Wifi Thermostat integrates well with our home automation suite of devices. It is a game changer for monitoring and controlling our home HVAC remotely. We are very pleased with the smart device!
The Resideo T6 WiFi Thermostat is so easy to adjust when I want temp to be 1 or 2 degrees higher or lower depending on what I'm doing during the day. I'm thrilled that it takes only a light touch to change and so quickly and simply. I had a couple of questions regarding initial setting of schedules and I was able to speak to a live Rep who was wonderful. I highly recommend this thermostat and Resideo!