I love my new thermostat, I live in an area that looses electricity often in the winter, when I am not home I can control the temperature in my house, and I get alerts if the temperature goes below my settings, this is definitely needed during winters in Maine. Everyone needs this piece of mind while away from home.
So easy to use. I can turn it on when Im away and come home to a cool house which right now is absolutely essential in Southern California. Highly recommend.
Love that I can control the thermostats from my phone. Especially helpful to control the upstairs after the kids have changed the thermostat and left the house for the day.
two thermostats were included in my house and since the beginning one would freeze and wouldn't be about be able to use it. its been more than two years and I still go through the same issue. it will freeze and unfreeze on its own. im happy when it works but its so frustrating when it doesn't.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Tech Support, July 15, 2025
Hi Zorro76, we are sorry to hear about this. This is not normal thermostat operation. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.