I love my new Pro thermostat. Takes all the guess work out. I had a manual needing to be changed every time a change in the weather. Thanks. Have already recommended it to a friend.
Had trouble getting unit to link up , mechanic got several reply log on numbers and was still unable to link up,finally got it to link up.. I have had problems linking up. Need to make things easier to use or have a human available. Why do things like this be so complicated
This thermostat was already installed in our new home. It was super easy to get signed onto and take control of it at home and away! I love being able to check the temperature of the house while we are away! Super easy to setup!
It is 2025 and this product requires a 2.4ghz only modem to allow it to connect to the internet. They can't possibly be serious. This product should be taken off the market - I can't believe that professionals are even installing it.
Response from resideo.comBy Maria, Tech Support, July 16, 2025
Hi, we are sorry that you feel this way and apologize for the inconvenience. This model requires a 2.4 GHz only network. We can recommend you the T10 or T9 (retail version) that are compatible with 2.4 and 5 GHz networks.