Unable to connect to it on 2 occasions in the month that I have had it installed. Resideo blames the router in my house yet I have another thermostat from a different vendor that was still online and accessable at the same time
I had no idea when I bought it that it won’t switch from heat to cold on an automatic basis. In Texas, this is a must. I do like the fact it has a black background. But I don’t want optics. I want automation in the thermostat.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, December 14, 2023
Hi, this model does have the auto changeover feature, you can enable this by performing the following. 1. Press and hold the "Menu" button until "Device Setup" appears, and press "Select." 2. Use the arrow button to go to function 300 at the top of the screen and press "Edit." 3. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off." 4. Press "Done" to save.
I had to buy one to replace one that is two years old in a brand new home. Not very happy about it. I would never recommend it. Something this expensive should last more than two years.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, December 14, 2023
Hi, thank you for taking the time to rate the T6 PRO SMART THERMOSTAT, we appreciate the feedback and will utilize your comments.
Easy to set up and connect to your phone. The app has great management capabilities from setting temp, schedules, etc. to be pretty comparable with Next. My only complaint is it does lose connectivity often to the point of having to unpair from my phone and reconnect. I've done this once already and have to do it again with only having these for less than 6 months.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, December 14, 2023
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Need more one touch setting. (ie. Away button - when tapped, meaning I will be out of house NOW, currently only can schedule away for fixed period of time, but I might be away at different time on the same day)
We had a Honeywell Wi-Fi Thermostat in the past and it could only regulate the furnace/AC. The interface was simple and very user friendly. The new one will do much more, but we only want to control our HVAC system. The interface makes you do a few steps to control basic functions. I have Google nest products and don't want to change systems.
Response from resideo.comBy Joey, Customer care, December 14, 2023
Thank you for taking the time to rate the T6 pro start thermostat, we appreciate the feedback and will utilize your comments.