Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(13,931 Reviews)
Rating breakdown 13,931 reviews
5 Stars
7,706
4 Stars
2,218
3 Stars
1,609
2 Stars
959
1 Star
1,439
76%of customers recommend this product.
(
6,120 out of
8,048)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
1
2 Thermostats Died - Screen Blank and Feel Hot
on October 21, 2023
Posted by: Sad Thermostat Owner
We have a 2 year old new construction home and these thermostats were installed by the builder. The downstairs unit failed within the first year and was replaced by the warranty with the same model. The upstairs units just died but is unfortunately outside of the home warranty. In both cases the unit screens went blank and were hot to the touch. These units are terrible.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, tech support, October 23, 2023
Hi, we are sorry to hear about that. This model has 5 years of warranty through the installer, we can help you finding an HVAC contractor to check the voltage that your thermostat is receiving and replace the unit under warranty if necessary. Visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Written by a customer while visiting resideo.com
Customer Rating
3
Ok but could be better
on October 23, 2023
Posted by: Krdel8182
from West Des Moines, IA
For the most part the thermostat and all is OK. But wish we could set up more than 4 times for temp adjustments in a day. Our old one we could set up I have no idea how many. But we got a new HVAC system a few months back and this is what they installed, and we liked being able to have 6 different times and temps programmed.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
Works Great
on October 26, 2023
Posted by: Mtprincess
from Orange County, California
This thermostat came with our home. I’ve had one problem in the 3 years of using it.
I called customer service & they walked me through a new add device setup to get it syncing with our Wi-Fi.
They were very helpful
I called customer service & they walked me through a new add device setup to get it syncing with our Wi-Fi.
They were very helpful
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Marita
from Cincinnati
Verified Purchase:Yes
Won't connect to the Internet. Several sort calls. Told solution is for isp to split 5g out
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, October 30, 2023
Hi, thank you for taking the time to rate the T6 Pro smart thermostat. We appreciate the feedback and will utilize your comments as we update our future products.
Written by a customer while visiting resideo.com
Posted by: JJ23
Verified Purchase:Yes
Great product. Easy to setup. Would like to see some additional features. I used to have Sensi with humidity reporting so I would know if a door was accidentally left cracked. This thermostat does not feature this function. A nice-to-have would be the ability to customize the background picture on the app.
Written by a customer while visiting resideo.com
Posted by: Fastball John D
from Goodyear AZ
Verified Purchase:Yes
It takes a little patience to program this but when you do it works very well.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: j321
from Orlando FL
Verified Purchase:Yes
This thermostat is great! It has all the features I want, is highly customizable, and works well with my AC and heat system. I especially like the geofencing option so my system goes to "home" mode and starts cooling when I'm within 2 miles of home.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Brad Knoll
Verified Purchase:Yes
Always disconnects with wi fi. Cant get to reboot and work
Response from resideo.comBy Joey, Customer care, November 9, 2023
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com