Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(13,934 Reviews)
Rating breakdown 13,934 reviews
5 Stars
7,708
4 Stars
2,219
3 Stars
1,609
2 Stars
959
1 Star
1,439
76%of customers recommend this product.
(
6,122 out of
8,050)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Posted by: Steve_Wilson
Verified Purchase:Yes
Terrible architecture top to bottom. Set up has to be done one by one. When you have over 30 thermostats it takes hours. Oh, and you have to do that while on the phone with customer service. Whoever thought this process up needs a new job.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, October 6, 2023
Hi, thank you for bringing this to our attention. We appreciate your feedback and the information that you provided.
Written by a customer while visiting resideo.com
Posted by: ohnobinki
from Grand Rapids, MI
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The online service does not instantaneously reflect runtime data. Redditors say this used to work, but now you have to wait for 3 days to find out the runtime on any given day.
The smart device’s only interface is through the app. There is no web portal to access it from your desktop. Ecobee provides a web interface, even if janky, so I was expecting any modern consumer oriented smart thermostat to have that. Instead, you must have a phone and run the app even if you’re sitting at your desk using your personal computer. Maybe it would run on BlueStacks—haven’t tried it? The app isn’t listed on Amazon’s store, so using Windows’s Android runtime isn’t an option (yet).
The app does not provide a way to download/view/export detailed runtime data. The Ecobee’s web interface shows a very useful graph showing minute by minute the temperature and whether or not the fan or heat or cooling is on. Resideo’s app only gives you the number of minutes that each system (but not the fan) was running per day. So it is impossible to analyze how your HVAC system runs throughout a daily cycle.
This device is “programmable”—the scheduling is very limited and inflexible. I think this is even the case with an Ecobee. I guess not being flexible is normal for thermostats?
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, October 6, 2023
Hi, thanks you for taking the time to the TH6220WF2006, we appreciate the feedback and will utilize your comments as we further update the app.
Written by a customer while visiting resideo.com
Posted by: George W.
from New Port Richey, FL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to operate.Fast responce time. Ability to operate remotely saves time and steps.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Ramiro Cheryl
Verified Purchase:Yes
So very easy to use!! I am so done with thermostats that you need a masters degree to get some heat or air. Hooked it up to wi fi. Ease of use
Written by a customer while visiting resideo.com
Customer Rating
5
Excellent thermostat and amazing tech support!!
on October 5, 2023
Posted by: MikeIM
from New Hampshire
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Just installed four of these in our vacation home. They are working great and I thank people at Honeywell tech support for their amazing patience and help with ironing out the details of the installation.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Richard6461
from Oregon
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Installed by our local contractor in about an hour and it has worked really well. Accurate, easy to operate once you read the instructions, and easy to read.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Rob at Home
from BC Canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to connect but no auto for switching from Heat to air conditioning. Resideo App only allows temp up or down.
On screen APP doesn't look like the thermostat, Can't go to Cool or heat from the App.
On screen APP doesn't look like the thermostat, Can't go to Cool or heat from the App.
I would recommend this to a friend!
Response from resideo.comBy Joey, Customer care, October 6, 2023
Hi, this model does have the auto changeover feature, you can enable this from the installer menu, please see below.
1. Press and hold the menu button until the screen changes.
2. Press select on device setup.
3. Press the right arrow until 300 displays on the top of the screen.
4. Tap edit and tap the right arrow to display on.
5. Select done to save.
1. Press and hold the menu button until the screen changes.
2. Press select on device setup.
3. Press the right arrow until 300 displays on the top of the screen.
4. Tap edit and tap the right arrow to display on.
5. Select done to save.
Written by a customer while visiting resideo.com
Posted by: Jackie D
Verified Purchase:Yes
So easy to adjust on my phone and from anywhere! I can leave the air or the heat off while away and turn it on from my phone before I arrive home. Isn’t technology wonderful!
Written by a customer while visiting resideo.com