The install and setup was horrible, but once we called support to figure out why the instructions weren't working, it was ok. Please get a hotdiz so there isn't a work around for the setuo
Instructions confusing for both tech and consumer(who has has certifications to work on wifi, routers, etc). Other than instructions, I am happy with the product.
This is an absolute nightmare and a horrible experience - the thermostat CONSTANTLY goes off line - what is the sense of having an app on smart phone when it NEVER works - DO NOT BUY - DO NOT RECOMMEND this thermostat.
Love controlling heat/central air from the app on my phone & that system knows to turn back on when I am close to home! Great suggestion from my contractor!