Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(13,936 Reviews)
Rating breakdown 13,936 reviews
5 Stars
7,710
4 Stars
2,219
3 Stars
1,609
2 Stars
959
1 Star
1,439
76%of customers recommend this product.
(
6,124 out of
8,052)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Posted by: SAF1
from Miramar Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Product has great potential, it falls short of other competitors customer service subpar
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Subpar Would Never purchase Compared to Prior Unit
on October 16, 2023
Posted by: Customer Unhappy
from Pennsylvania
Verified Purchase:Yes
Very cheap wall unit in my opinion. No way to set filter change alert like my previous unit. Does not show indoor humidity like my last wall unit. Does not show outdoor temperature and humidity like my last unit. Not as user friendly like my last wall unit to setup in my opinion. Very small print which makes it more difficult for viewing unless you are right on top of it. This was installed by the contractor who installed my new heat pump system. He told me he threw away may old unit, which was about 2 years old when I purchased, not sure i believe that. Previous unit: RTH9585WF1012
Smart Series Color Touch Screen Honeywell. Screen size was bigger, and numbers were larger and easier to read. Reminder for filter change, just a much better unit and user friendly.
Smart Series Color Touch Screen Honeywell. Screen size was bigger, and numbers were larger and easier to read. Reminder for filter change, just a much better unit and user friendly.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, October 19, 2023
Hi, thank you for taking the time to rate the T6 PRO SMART THERMOSTAT, we appreciate the feedback and will utilize your comments as we update future products.
Written by a customer while visiting resideo.com
Customer Rating
5
Works Great for me.
on September 18, 2023
Posted by: TimothyNLamb
from Ontario
Gender:Male
I've been using this model of themostat for 4 years now and it does a great job of controlling both my Ruud air mover, and Ruud heat pump. It allows me to operate my heat pump down to -15C and controls my back-up heat system for below -15C, and for heat pump defrost mode. It pays to be able to understand the installer functions in order to get the most out of this thermostat. It is also great to use the internet connection to be able to operate the thermostat from my phone app Resideo.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Kennbee
from Seattle WA
Gender:Male
Verified Purchase:Yes
Easy to setup, get online and start using with simple to understand instructions.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2
T6 thermostat - Do Not Recommend
on September 18, 2023
Posted by: JJ15
from Los Angeles
Frequency of use:Daily
This unit is weird...set up by HVAC company that installed my new HVAC system. On cool days it works perfectly. It runs the AC until it gets to the desired temperature and then cuts off. On hot days it has a mind of its own and its pretty frustrating.
If the desired temperature is set to 74 it will reach that and not stop running on really hot days. It will eventually turn off after sometimes an hour at the set temperature and then it will start back up about a min later. Basically making my AC unit run all day.
If the desired temperature is set to 74 it will reach that and not stop running on really hot days. It will eventually turn off after sometimes an hour at the set temperature and then it will start back up about a min later. Basically making my AC unit run all day.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Support, September 20, 2023
Hi JJ15, thank you for bringing this to our attention. The thermostat will run your system until reaching the set point and then will cycle to keep that set temperature. As long as the inside temperature doesn't go below or above the setpoint with the system running, we can say that the thermostat is running properly.
Written by a customer while visiting resideo.com
Posted by: PGarc
from San diego
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Awesome product I can control temp with my phone. Highly recommended
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Difficult to use and keep my system on track
on September 19, 2023
Posted by: Thomas W
Verified Purchase:Yes
I keep trying to set up programs like days of the week and I cannot program them. There are so many features to use that I'm constantly setting things wrong. this is the most difficult thermostat I've ever had in my life.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Support, September 20, 2023
Hi Thomas, this is not what you should expect. We will be happy to guide you through the schedule programing. Our support team is available 7 days a week, just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help. - Maria
Written by a customer while visiting resideo.com
Posted by: Marc Lupien
from Québec, Canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Despite the good looking, and wifi feature i highly prefere my previous Honeyweel thermostat….TH8320 …..
Definite step back
Thermostat look good , but so little infos available on the screen…… especialy outside température….always need the phone 😳
Also we are in 2023, hard to explain wy other langage is not available…
Definite step back
Thermostat look good , but so little infos available on the screen…… especialy outside température….always need the phone 😳
Also we are in 2023, hard to explain wy other langage is not available…
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Support, September 20, 2023
Hi Marc Lupien, thank you for your review of the T6 thermostat. We appreciate our customer's comments. If you have further feedback for us or need assistance, you can visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Written by a customer while visiting resideo.com