Works great. Got another one for my elderly mother-in-law. Now we can assist her when she can't figure out how to manually adjust it. Easily connected to iOS Home and Siri.
AWFUL--No idea how to access via my laptop and not my phone. I loved my old Honewell, but hate this one!
Response from resideo.comBy Maria, Tech Support, August 1, 2025
Hi Gaye1401, we are sorry that you feel this way. The Resideo and First Alert app do not have a web interface, you will only be able to control the thermostat using the app. Our team is ready to help if you need assistance. Visit the Support Center link at the top of the page for ways to get in touch.
Bought a new house and this was included. So far it has worked and I have not had the issue others have had. It is not as good as my previous smart thermostat but not so bad that I have taken the time to swap them. The app works but usually there is a slight lag before it shows the current details. Meaning I have to wait or open and close it a few times.
We connected the app to the thermostat about a month ago. It has disconnected from the app by itself two times. Cannot get back in will not recognize the password. Terrible product terrible app terrible waste of time to spend the money on the new thermostat to not have it connected to the phone that that's the whole point.
I Love everything about it screen is very bright app is easy to setup and use. But the only downfall is how do I get the hold off because I don’t want any hold on it’s not letting me remove it f