I really want to like this thermostat. It was the one the builder put in when we built or home. When it works, it's great! When it disconnects from our WiFi which is often it sucks! The whole convenience of adjusting the temperature inside your home is great you can do it when your away from home or if your downstairs you don't have to go upstairs to adjust the thermostat. It just keep disconnecting from our WiFi and the only way to fix it is to have the app FORGET thermostat and start all over again. It's a pain!
It’s always OFFLINE. Our casita is fine. Ours is NOT. Phone calls haven’t solved the issue. Is the Honeywell app the issue or a faulty thermostat?? HELP!!!!