This Wi-Fi enabled thermostat is easy to use and reliable. It’s a great to be able to control the temperature settings remotely through phone app. The app is very easy to use. Love it!
Wish I could give ZERO stars- Wish I had a differe
on October 30, 2020
Posted by: ZZZZ
Frequency of use:Daily
Wish we did not own this thermostat. Not responsive to temperature changes as old thermostat was. Not easily navigated from touch panel. I am already locked out of device with no instructions in literature that came with the thermostat, nor any help on-line on Honeywell's absolutely HORRIBLE website, to know how to reset to factory settings so I can get back into the panel and change the heat settings. No assistance by phone. A bad product from a horrible company (IMO). As someone else said- DO NOT BUY THIS PRODUCT.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, October 4, 2021
Hi, this is not something you should expect and we apologize for the experience. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help! -Jerry
Works well and app is very efficient.. my only problem with this product is that screen contrast of room temp on unit is difficult to view as I’m visually impaired and numbers are not distinct