The software app is the worst I have used to date. I am a computer engineer for a fortune 5 company and had nothing but issues. Finally got it setup after searching the web to resolve problems in the app and accessed the app 2 days later and my thermostats disappeared from the app and need to be configured once again.
The Resideo App is inconsistent and sometimes does not respond. The app is clunky and is in need of serious repair. Does not always update my selections, does not turn on my AC, it does not turn off my AC, and sometimes just crashes. This happens most times when I am outside of my home and have a very strong Internet connection with zero problems running other apps. It’s sometimes happens at home. Most of the time the remote access to my thermostat is useless. Please fix this.