The thermostat does what it says but given it's a smart device, it's kind of dumb. Trying to set up custom schedules either on screen or with the app is bewildering but it does play nice with Google assistant so at least verbally raising or lowering the temperature is easy.
So I can see the temperature and schedules for my T stat. I have no history page that shows how many hours Ive been operating in heat or cool modes. This is important to see if my system is running too much and therefore might have a performance issue.
Great Product. Easy to use and works perfectly! Very convenient and makes using our HVAC system a breeze.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2
Setup is terrible with the App, Wifi setup is bad
on July 21, 2022
Posted by: Rickter
from Baltimore, MD
Frequency of use:Daily
Gender:Male
I don't understand the backward trend. Setting up the T6 is cumbersome. It requires intensive troubleshooting trial and error. New T6 kept trying to network connect with a HP printer, direct connect, it was a 2.4GHz net. It took a while for me to figure out the network issues. I had to connect my phone to a 2.4 net and eliminate jet direct, unplug the printer and finally I was able to connect the T6. It's funny that companies' think they are the only connected device in your home. The Resideo APP is nearly useless. You can change the temperature that's about it. You can't access the schedule, you can't access settings, and you can't access alerts. This a major step backwards from the Vision Pro 8000 series thermostats. The Vision Pro 8000 is the gold standard for our rental properties. You select the internet SSID, enter the password and your connected. No privacy settings, no joining Wifi on your phone, just a professional direct connection immediately. The Vision pro app (Honeywell total connect comfort) works on anything including a windows laptop from your office. You can access the T-stat SCHEDULE, ALERTS and SETTINGS from the Honeywell APP. Not so with the Resideo APP. This is my first and LAST T6 installation. Once the Vision Pro 8000 is discontinued, I will go with another brand.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Support, January 20, 2023
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Finally got these to work with the phone app for remote access. It took some doing, and the times have to be set 1-2 hours different from real time, depending on whether or not the DST is on or off. Found I had to delete all schedules on the thermostats themselves (I have 2 zones), then schedule on the app. But I have not been able to get the schedules to match the time shown on the thermostats, which show the correct time via wifi connection.