Very easy to install. Intuitive steps for heating and cooling programming. Excellent app software, clearly designed for ease of operation. Easy to connect to WiFi.
It requires trained experts to initiate operation and then only after repeated failures. Operational control is VERY poorly designed/programmed! This is not uncommon among new digital products but worse than others in my experience.
Connecting to WiFi was a bit of a pain. It got a “bad IP address” initially and the only solution was a factory reset on my router and setting it back up. They really need to make it easier to refresh the IP address.
Setup issue with android phone. Use apple device to simplify install. Remote access works well. Takes longer to setup schedules versus Google nest or ECOBee