I did not purchase a new T6 WIFI thermostat. I had to hard reset one I purchased a couple of years ago as it was not able to move to a new WIFI network I setup.. This is shameful for a device of that price.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5
Satisfied Customer
on May 9, 2022
Posted by: Westlake
Gender:Male
I think this is a great product. I can and do use it remotely from across the country. I don't understand why the reviews are so bad.
The initial wifi and account setup was akward compared to the other two major brands I have owned at other homes, and I miss the easy web interface others offer. Note you must have a smart device to set this up, and if you attempt to deviate from instructions it cancels the setup. If it says "turn airplane mode on, we'll don't just turn on airplane mode, you have to click inside the app to do it in a nonuntuitive way. The unit functions fine and I've had no technical difficulties, i just find the setup and interface workflow frustrating.