The thermostat is fine but for the last few years many reviewers have complained that the app doesn't refresh when you open it. The only way to get an accurate real time reading is to force quit the app and reopen. I wonder why you solicit reviews but then don't address a common concern? Please fix the app. It should refresh immediately upon opening or bare minimum should have a refresh button. There should be no reason to force quit the app every time it is used.
Thermostat was fairly easy to program and set. Working great for a commercial situation where people were always changing the thermostat to suite their needs. Now have control and have locked out everyone from changes.
...and now you can adjust your home thermostat when you're at work on the moon. It's very cool. Not in the temperature sense but stylistically. Easy to use even for a late middle aged guy like me.
The thermostat was faulty. It did function well; however, it failed to communicate with the system when the heating was selected. I have been waiting for a replacement for two weeks.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
2
thermostat good WI-FI terrible
on March 26, 2022
Posted by: jim252
from chicago,il
Frequency of use:Daily
Gender:Male
i had it installed testerday, and tech had an emergency. i set up wi-fi. well, i thought so, it connected then disconnected. called tech support and after 2 hours still not working. i then moved my wi-fi extender within 3 feet of thermostat and tried once more. well it now works? old thermostat worked fine in same location with same wi-fi? BUYEWR BEWARE!!!
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Support, January 26, 2023
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Get the Honeywell app down on your phone and you can change the temperature in the house whether it’s heating or air conditioning just by doing it on your phone. I love this feature.