This thermostat is in our vacation home up north where it can get extremely cold. It is reassuring to know I can keep track of the temps and adjust them as needed from afar.
I wish I could select an Auto mode between Heat and Cool
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Power
on March 21, 2022
Posted by: Hot panel
from Florida
Frequency of use:Daily
Gender:Female
My house is on a year old and I have had air conditioning issues twice. Now the panel has no power. I am not happy with this system at all.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3
Seems to work once you get past the painful setup
on March 21, 2022
Posted by: KurtGodel
from Texas
Gender:Male
The setup is not that straight forward. At first when I followed the instructions in the app and went to my wifi network I didn't see the Lyric-xxxx network to join but it kept showing up as a Accessor Device which I could add to my wifi network. Not sure what that does but it didn't allow the setup app to finish. Eventually, after repeating the setup process several times I finally saw the Lyric-xxxx network show up in the list of wifi networks I can connect to. I think the key to getting it to work was to press the center of the screen for 5 seconds every time it said to in the app. It was confusing to have to press the center of the screen for 5 seconds multiple times. I thought doing it the first time put it in setup mode and that I didn't need to do it again. But you do have to hold and press the center of the screen for 5 seconds again after it displays the device name. After I did that I went into my iphones wifi settings and saw the Lyric-xxxx network name and connected to it and then finished the setup in the app. Now I can set the temperature via my iphone.
Response from resideo.comBy Charlie, Support, January 26, 2023
Hi KurtGodel, thank you for reaching out and sharing your experience with us. Visit our Support Center link at the top of the page to find ways to contact us when assistance is needed. We'd be happy to help you!
Great thermostat, but loses my auto logins on phone app. The last time had to call tech support in order to log in on app. App would not recognize fingerprint or password