This thermostat has changed my power to control my a/c or heat from my IPHONE. I was recently on the way to airport and my daughter was on her way to my house. She asked if I could cool down the house prior to her visit. I did in just an instant.
There were 2 of these installed in the house when I moved in. To even start the process, I had to call (not email, chat, etc.) to get the device unlinked from the previous owner. Managed to get through the setup of 1 unit, but had to call again because the second unit still wasn't removed from the previous account. Managed to get both online and connected to Alexa. Then within a couple days, they both lost wifi connection, and the crappy app l breaks when I try to fix it. Looking forward to getting rid of these, and going with nest or something.
I feel like its complete waste of money. It's geofence feature doesn't work so what is the point of connecting to wifi and installing app on your phone. I havr turned that feature off.
This thermostat doesn't help in saving energh cost. Seems I am still using the termostat designed in 90's.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, October 4, 2021
Hi, thank you for taking the time to share your feedback with us. We would like to assist in getting your geofencing feature working. Just visit our Support Center link at the top of the page at your convenience to find ways to contact us. -Jay
If you have an android phone the app will not work, you must use an Apple phone to link the thermostat. After you link to your apple phone and send an invite to your android phone it will work. Took a long time to figure this out. Working now.