Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 1 Gallon (61036483) - White
Average customer rating
1.6
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
3
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
19
0%of customers recommend this product.
(
0 out of
14)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 1 Gallon (61036483) - White
Customer Rating
1
Caused horrible reaction on hands!
on April 18, 2024
Posted by: LJ
from FL
Gender:Female
This new scent and new formula has destroyed the skin on my hands causing an allergic reaction. I have tiny little blisters that itch insanely bad, swelling and cracks ripping open and bleeding because of this soap. The old formula was the only one I could use without having a terrible reaction. I will no longer be using this soap and I will also not be restocking it at our medical office.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, April 21, 2024
We're so sorry to hear this! Please give us a call as we would like to help make this right for you. Our number is 1-800-468-6502.
Written by a customer while visiting softsoap.com
Customer Rating
1
Fragrance may affect those with sensitivities
on March 30, 2024
Posted by: texan2k
I've used this product for years but can no longer because of the fragrance. Please consider returning to the original formula.
Response from softsoap.comBy Customer Care, March 31, 2024
We're so sorry that you can no longer enjoy our Soothing Clean hand soap. We will make sure to share your feedback with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
Disappointed
on April 16, 2024
Posted by: fuwa
Gender:Female
Used to love this soap, but it's absolutely awful now. The fragrance is way too strong and overwhelming compared to whatever the previous formula was. Really hoping you guys switch back because it's obvious the reviews for this particular scent have dropped significantly since the formula changed.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, April 17, 2024
We’re sorry to hear our new fragrance doesn’t work for you. We hope one of our other softer fragrances can work for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
on March 29, 2024
Posted by: Hs
I’ve used this soap for years. Recently went to buy more and found you have added a fragrance.
Sad. I will not purchase again. In search of an alternative
Sad. I will not purchase again. In search of an alternative
Response from softsoap.comBy Customer Care, March 31, 2024
We're sorry to see your disappointment with our Soothing Clean hand soap. We will make sure to share your feedback with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
New formula is sickening!
on April 4, 2024
Posted by: No fan
Been using the old soap for decades!!!! The new
formula made me sick! Too sweet! It also made
my hands red and dry! You lost a lot of customers
But seems you don’t care! I’m stuck with 2 huge
refill bottles!!!!!
formula made me sick! Too sweet! It also made
my hands red and dry! You lost a lot of customers
But seems you don’t care! I’m stuck with 2 huge
refill bottles!!!!!
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, April 8, 2024
We’re sorry to hear this. Please call 1-800-255-7552 and share your experience with our team. We’d like to try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
New Formula Disgusting
on March 22, 2024
Posted by: Jack542
from Colorado
Gender:Male
Like others here, bought a refill bottle to find out the new formulation to be terribly rough on my hands and horrible smelling. Way screw up a uniquely useful product for those that suffer from dry hands and are sensitive to smells.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Horrible smell
on April 28, 2024
Posted by: KimD
from Western Shore NS
Gender:Female
I recently opened a new bottle of this and the smell is overpowering. As someone who has a scent allergy I will not be able to use this product any longer...why fix something that isn't broken especially in a scent sensitive world we live in today. I'll be returning the product and will have to find a product that is scent free. Very disappointed...this was the only hand soap I used
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, May 7, 2024
We’re sorry to hear our new formula isn’t for you. We hope we have another light scent that can work for you. Please call us at 1-800-255-7552 so we can look into this for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
PLEASE BRING THE OLD SCENT BACK
on April 23, 2024
Posted by: rmt
Gender:Female
The new scent smells horrible and has a strong perfume odor that is NOT pleasant at all! PLEASE BRING THE OLD SCENT BACK!
Response from softsoap.comBy Customer Care, April 23, 2024
We’re sorry to hear you don’t like our new fragrance. We’ll share your review with our team, and we hope one of our other Softsoaps will work for you.
Written by a customer while visiting softsoap.com