Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 1 Gallon - White
Average customer rating
1.6
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
3
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
19
0%of customers recommend this product.
(
0 out of
14)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 1 Gallon - White
Customer Rating
5
Clean and fresh!!
on June 13, 2025
Posted by: sonas19
Soft soap hand soap is staple in my house, we use it everyday!! It lathers very well and leaves my hands feeling soft and clean. The smell is light and refreshing not overwhelming. It’s my favorite hand soap.
Written by a customer while visiting influenster.com
Customer Rating
5
The perfect hand soap
on June 10, 2025
Posted by: rebeccas475
Softsoap Clean Aloe cleans gently and has a light fresh scent. It’s one of my favorite hand soaps for my sensitive skin. I find many soaps too drying, but not this one. The scent is just enough to enjoy while washing but not so much that it lingers on my hands—perfect.
Written by a customer while visiting influenster.com
Customer Rating
1
Not Worth It
on May 29, 2024
Posted by: Paz
from PA
Gender:Female
For years I have bought the refill size of Softsoap because it worked well and fortunately didn't smell.
My latest purchase will most likely be my last. It leaves a smell on my hands that I hate. Also I put it in the sink soap pump. Every time I use it, the first couple squirts come out blue.
It's another case of taking a good product and ruining it.
My latest purchase will most likely be my last. It leaves a smell on my hands that I hate. Also I put it in the sink soap pump. Every time I use it, the first couple squirts come out blue.
It's another case of taking a good product and ruining it.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, May 30, 2024
We’re happy you enjoyed our Soothing Clean Aloe Vera Fresh Scent for so long. We’re sorry our new formula isn’t right for you. Please call us at 1-800-255-7552 and tell us your experience. We’d like to try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Stinks
on May 13, 2024
Posted by: m
from south dakota
Gender:Female
Your new formula is awful. I hunted a long time to find a product that did not irritate my skin. The new formula stinks to high heaven. The scent lingers and comes close to turning my stomach. And my skin is drying out which did not happen with the old formula. What have you people done? I would fire someone over this one. I will never buy this product again.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, May 13, 2024
We're so sorry about your experience with our hand soap. Please contact us here 1-800-468-6502 so that we may provide more help.
Written by a customer while visiting softsoap.com
Customer Rating
1
Horrible smell
on April 28, 2024
Posted by: KimD
from Western Shore NS
Gender:Female
I recently opened a new bottle of this and the smell is overpowering. As someone who has a scent allergy I will not be able to use this product any longer...why fix something that isn't broken especially in a scent sensitive world we live in today. I'll be returning the product and will have to find a product that is scent free. Very disappointed...this was the only hand soap I used
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, May 7, 2024
We’re sorry to hear our new formula isn’t for you. We hope we have another light scent that can work for you. Please call us at 1-800-255-7552 so we can look into this for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Why
on April 24, 2024
Posted by: scent
used this product for many many years because of it's gentle smell and very soft on hands/skin. Will not be purchasing this product again because of the new scent, need something with very little to no scent at all and very soft on skin because of allergies.
Advising us to try another scent is insulting.
Advising us to try another scent is insulting.
Response from softsoap.comBy Customer Care, April 24, 2024
We’re sorry to hear you don’t like our new fragrance. We’ll share your reviews with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
Disappointed
on April 23, 2024
Posted by: Blake
Used to be the best but new formula is awful. Feels and smells completely different, fake and cheap now.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, May 7, 2024
We’re sorry to hear you don’t like our new formula and fragrance. We’ll share your review with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
PLEASE BRING THE OLD SCENT BACK
on April 23, 2024
Posted by: rmt
Gender:Female
The new scent smells horrible and has a strong perfume odor that is NOT pleasant at all! PLEASE BRING THE OLD SCENT BACK!
Response from softsoap.comBy Customer Care, April 23, 2024
We’re sorry to hear you don’t like our new fragrance. We’ll share your review with our team, and we hope one of our other Softsoaps will work for you.
Written by a customer while visiting softsoap.com