Customer reviews from dialsoap.com
Henkel - Dial Gold Liquid Hand Soap, 128 oz - Orange
Average customer rating
4.3
(400 Reviews)
Rating breakdown 400 reviews
5 Stars
286
4 Stars
46
3 Stars
11
2 Stars
7
1 Star
50
61%of customers recommend this product.
(
79 out of
130)
Customer Reviews for Henkel - Dial Gold Liquid Hand Soap, 128 oz - Orange
Customer Rating
3
Not the same scent
on December 6, 2022
Posted by: jmed
from idaho
Gender:Female
I love the scent of the classic Dial hand soap. This has a similar scent but is not the same. The smell is also much stronger and does not leave the skin. I find it gives me a headache. If smells do not bother you and you do not care about the classic scent then this should work as well as any other hand soap.
No, I would not recommend this to a friend.
Response from dialsoap.comBy Raine - Team Clean Adviser, March 12, 2024
We appreciate your support of our Dial product and regret to know that its scent seemed to be stronger for you. We do offer products with different scents. Your feedback is very important to us, and we would like to learn more about your experience. Kindly reach out to us through our website www.henkel-northamerica.com/contact-us. Our Team Clean advisers will be able to assist you further. Thank you and have a great day!
Written by a customer while visiting dialsoap.com
Customer Rating
1
Change to gold soap
on June 8, 2024
Posted by: Tconnie
from Centereach
Why did you change the soap? You added aloe to it?? It’s awful!!
No, I would not recommend this to a friend.
Written by a customer while visiting dialsoap.com
Customer Rating
1
Worse change that could have happened
on May 14, 2024
Posted by: Liz
from Michigan
Dial Gold soap was always a staple in our family due to sensitive skin. It was the one soap that I knew would cause me or my daughter to break out. During Covid we had to hunt to find soap and now with the change of formula we no longer can use it. It makes our hands and skin feel slimy and ended send my daughter to the doctors.
No, I would not recommend this to a friend.
Written by a customer while visiting dialsoap.com
Customer Rating
1
Added aloe. I'm allergic
on June 12, 2024
Posted by: Allergictoaloe
from Indianapolis, IN
I have always used dial gold to heal my tattoos and piercings, no additives, and pure soap for cleaning and healing. Imagine my surprise when I go to pick some up for my latest piercing and they all have aloe. I can't heal a piercing with something I'm allergic to....
No, I would not recommend this to a friend.
Written by a customer while visiting dialsoap.com
Customer Rating
1
New, cheap, plastic pump top
on August 6, 2024
Posted by: Anonymous
from Stone Mountain GEORGIA
I’m 77 years old and I have used various disk soap products for years. I guess inflation got you but your pump soap top takes the prize for a piece of junk. The last 3 pump soaps each had a cheap pump, hard to push down, and pinches my hand. A child could never use this now; and I’m switching brands too for an easier pump top - those that actually work. Shame on you for cutting this corner with pump tops that don’t push down or work.
No, I would not recommend this to a friend.
Response from dialsoap.comBy Chris - Team Clean Adviser, August 23, 2024
We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us. Please reach out to our Team Clean experts by e-mail at consumeraffairsNA@henkel.com. Our team of experts will be happy to assist you in addressing this issue. Have a great day!
Written by a customer while visiting dialsoap.com
Customer Rating
5
I adore this hand soap but I can't seem to find it when I need it the most!
on April 17, 2020
Posted by: AmberQ14
from Pittsburgh, PA
Gender:Female
I am obsessed with this hand soap and have been for the past year. I used it as a kid and love the scent. My employer provides this soap and I rediscovered it. The formula has changed and I was skeptical. The scent is not quite the same but I must say that it grew on me. I love how it lathers. My hands feel clean and moisturized. I trust Dial because it is the "gold" standard of antibacterial soaps. It is in short supply due to COVID-19. I understand that hospitals and essential workers are priority but PLEASE make more! I may have to resort to paying astronomical prices online.
I would recommend this to a friend!
Written by a customer while visiting dialsoap.com
Customer Rating
1
I am sick of companies doing formula changes for no reason!
on May 28, 2024
Posted by: SkinSufferer
from New York, NY
I went to the store to buy the only hand soap that doesn’t irritate my skin. I didn’t even realize the formula had changed until a few days when I noticed my painful and itchy eczema on my hands had been coming back. Change the formula back to the original! This is ridiculous. The product was perfect before and NO ONE likes the formula change. So many people with sensitive skin relied on this soap and it is unusable now.
No, I would not recommend this to a friend.
Written by a customer while visiting dialsoap.com
Customer Rating
5
50 oz. bottle
on June 11, 2018
Posted by: Jack
from Apple Valley, CA.
I love the convienance of this bottle. I buy 4 of them at a time and it will last me about a year, sometimes longer. Love it way to much.
I would recommend this to a friend!
Written by a customer while visiting dialsoap.com