Customer reviews from dialsoap.com
Henkel - Dial Gold Liquid Hand Soap, 128 oz - Orange
Average customer rating
4.2
(410 Reviews)
Rating breakdown 410 reviews
5 Stars
288
4 Stars
47
3 Stars
11
2 Stars
8
1 Star
56
60%of customers recommend this product.
(
80 out of
134)
Customer Reviews for Henkel - Dial Gold Liquid Hand Soap, 128 oz - Orange
Customer Rating
1
Dial, what are you doing??
on March 6, 2024
Posted by: Jeanette
from Wisconsin
Why are you changing your ingredients in your soaps. Soaps that we have been using for many years. First, you change my white bar soap, now my gold hand soap? Please bring back the old formulas that we love.
No, I would not recommend this to a friend.
Response from dialsoap.comBy Raine - Team Clean Adviser, March 12, 2024
We appreciate your support of our Dial product and regret to know that you did not like its new formulation. We completely understand that you were disappointed about this and would like to learn more about your experience. Kindly reach out to us through our website www.henkel-northamerica.com/contact-us. Our Team Clean advisers will be able to assist you further. Thank you and have a great day!
Written by a customer while visiting dialsoap.com
Customer Rating
1
The original was perfect, now they added in Aloe making it unusable
on March 4, 2024
Posted by: AllergicToAloe
from NY
Unfortunately, they added in Aloe (even to the so called low allergy version!) which makes the product unusable to anyone with that allergy.
Response from dialsoap.comBy Raine - Team Clean Adviser, March 5, 2024
We appreciate your support of our Dial product and regret to know that you can't use the product with aloe. Upon checking, we indeed added aloe to this product since washing hands tends to dry out the skin. This makes cleaning hands hydrating as well. Rest assured that your feedback will be forwarded to the appropriate teams. In the meantime, you may try our available non-antibacterial Dial liquid hand soaps without aloe. Thank you and have a great day!
Written by a customer while visiting dialsoap.com
Customer Rating
1
Change in ingredients
on January 29, 2024
Posted by: Pam
from Texas
I have used Dial gold hand soap for many years. I have allergies to several chemicals in skin care products. This was one of the only things I could use. I noticed recently that there has been change in the ingredients. The change was subtle on the label. I am so disappointed in the change. If you are changing a product, please make sure the changed is noted on the label. Living with allergies can be very difficult. I am so disappointed!
No, I would not recommend this to a friend.
Response from dialsoap.comBy Kurt - Team Clean Adviser, February 1, 2024
We are sorry to hear about your experience with our Dial Gold Hand Soap. The changes made were supposed to improve the product's performance. We would really like to know more about the concern so we can help, please feel free to contact us through this website https://www.henkel.com/contact-us. Our team of experts will be happy to assist you in addressing this issue. Have a great day!
Written by a customer while visiting dialsoap.com
Customer Rating
2
The Bottle Cannot Be Opened but the Soap Used to Be Good
on December 18, 2023
Posted by: JB93
from Salisbury MD
I just bought a refill bottle of this soap I've been using for years...I've been looking for just this kind...and we've been trying for ten minutes to get the lid off so we can pull off the inner seal and access the soap. I can see the seal. We have used bare hands and two kinds of tools. No luck and one of us has pulled a muscle. I wish a can opener would work. The only thing I can think of is to try to return the bottle and maybe try another one, or another brand.
No, I would not recommend this to a friend.
Response from dialsoap.comBy Raine - Team Clean Adviser, December 28, 2023
We appreciate your support for our Dial product and regret to know that you had difficulty opening it. The product was designed for security but at the same time should not be hard to open Your feedback is very important to us and we would like to learn more about your experience. Kindly reach us out through our website https://www.henkel.com/contact-us. Please provide the UPC and lot code of the product. Our Team Clean experts will be able to assist you further. Thank you and have a great day!
Written by a customer while visiting dialsoap.com
Customer Rating
5
Was great for area around my wound and actually helped reduce the bacterial burden of the wound bed when used in it that wasn't healing when other agents didn't. It was a Godsend for me and so economical...csre
on October 14, 2023
Posted by: Denhill58
from Mt.Vernon, Ohio
I bought it a few weeks ago and it started to improve wound in 48 hours.
I would recommend this to a friend!
Written by a customer while visiting dialsoap.com
Customer Rating
1
Dial hand soap is very watery
on August 27, 2023
Posted by: Tootie
I love the original dial gold soap fragrance, however, the dial gold hand soap is very, very water. No matter how much I use, it will not lather up for a good clean. I give it a thumbs down
No, I would not recommend this to a friend.
Response from dialsoap.comBy Chris - Team Clean Adviser, Chris - Team Clean Adviser, September 11, 2023
"We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us. Please reach out to our Team Clean experts by e-mail at consumeraffairsNA@henkel.com. Our team of experts will be happy to assist you in addressing this issue. Have a great day!
"
"
Written by a customer while visiting dialsoap.com
Customer Rating
4
Cleans hands
on July 6, 2023
Posted by: Faith
from Sandersville, GA
This Dial liquid soap seems to be too watered down and when using to wash hands there doesn't seem to be a lot of suds but still works I guess. Don't really care for the scent that it comes with then again I'm not one that likes scented soaps for hands.
I would recommend this to a friend!
Written by a customer while visiting dialsoap.com
Customer Rating
1
Will NOT purchase again!
on February 8, 2023
Posted by: Lloyd
from Scottsdale, AZ
Gender:Male
This product is so watery that it will not stay on my hands long enough
to rub them together, I have to cup my hand to use this product. This product will not lather up when my hands are rubbed together. I have discarded most of my 52 oz bottle.
to rub them together, I have to cup my hand to use this product. This product will not lather up when my hands are rubbed together. I have discarded most of my 52 oz bottle.
No, I would not recommend this to a friend.
Response from dialsoap.comBy Leo - Team Clean Adviser, Leo - Team Clean Adviser, July 25, 2023
We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us. Please reach out to our Team Clean experts by e-mail at consumeraffairsNA@henkel.com. Our team of experts will be happy to assist you in addressing this issue. Have a great day!
Written by a customer while visiting dialsoap.com