Customer reviews from dialsoap.com
Henkel - Dial Gold Liquid Hand Soap, 128 oz - Orange
Average customer rating
4.2
(406 Reviews)
Rating breakdown 406 reviews
5 Stars
286
4 Stars
46
3 Stars
11
2 Stars
7
1 Star
56
60%of customers recommend this product.
(
79 out of
132)
Customer Reviews for Henkel - Dial Gold Liquid Hand Soap, 128 oz - Orange
Customer Rating
1
Who asked for aloe??
on December 19, 2024
Posted by: Cy90
from Virginia
Go back to old formula!! I used this soap for YEARS to heal my tattoos and I loved it. Now I can’t use this! It’s sad a company has to change a good thing after many years and ruin it! There was nothing wrong with the old formula!
No, I would not recommend this to a friend.
Response from dialsoap.comBy Kurt, Team Clean Adviser, December 27, 2024
We are sorry to hear about your experience towards the Dial Liquid Hand Soap. The improvements we've made are supposed to make the product gentle on skin. Our priority is your safety, and we'd like to know more about the concern for us to provide assistance, please feel free to contact us through this website
https://www.henkel.com/contact-us.
Thank you for the love and support for our product!
https://www.henkel.com/contact-us.
Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com
Customer Rating
1
horrible
on December 16, 2024
Posted by: JMXP
I bought it a few weeks ago and I am totally dissapointed, it does not lather, rather falls to the sink in glops of a yellow substance that clings to the sink
Response from dialsoap.comBy Kurt, Team Clean Adviser, December 27, 2024
We are sorry to hear about your experience towards our Dial product. The product should provide enough lather and should not leave any stains on your sink. We'd like to know more about the concern for us to assist you, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com
Customer Rating
1
No longer able to use because of aloe
on November 2, 2024
Posted by: Ang115
Why does all dial gold have aloe now! It was my go to for tattoo after care. It’s no longer good for tattoos as aloe is bad for the color of tattoos.
Response from dialsoap.comBy Kurt, Team Clean Adviser, December 27, 2024
We are sorry to hear about your experience towards our Dial. We provided the aloe with our antibacterial hand soaps to keep the skin gentle. We'd like to know more about the concern for us to assist you, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com
Customer Rating
1
Not Tattoo Safe Anymore
on October 23, 2024
Posted by: Chels
from Dallas, TX
Not tattoo safe anymore. Adding the aloe makes it unusable! I always used dial gold but now that changed the formula I have to try and find another option which is hard. I don’t know who thought this was a good formula change but they need to be fired. Or atleast make one without aloe still.
No, I would not recommend this to a friend.
Response from dialsoap.comBy Kurt, Team Clean Adviser, December 27, 2024
We are sorry to hear about your experience towards our Dial product. The improvement of the product aims to leave the skin gentle which is why the aloe is added. We'd like to know more about the concern for us to assist you, please feel free to experience us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com
Customer Rating
1
Not as good as it use to be.
on October 2, 2024
Posted by: TJ
Since the change in the formula i am unable to use Dial Gold Antibacterial Defense with Aloe. It now causes an allergic reaction on my hands. I liked the use due to working in health care and its Antibacterial benefit.
Response from dialsoap.comBy Kurt, Team Clean Adviser, December 27, 2024
We are sorry to hear about your experience towards our Dial product. The improvement of the product aims to leave the skin gentle which is why the aloe is added. Though the product is tested to be safe, there are still consumers who have limitations with other ingredients. We'd like to know more about the concern for us to assist you, please feel free to experience us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com
Customer Rating
1
TRASH
on September 4, 2024
Posted by: RVG
IF IT AINT BROKE, DONT FIX IT! DIAL GOLD HAS BEEN THE ONLY SOAP I CAN USE THAT DOESNT MAKE MY HANDS BREAK OUT (ESPECIALLY NOW THAT DAWN ORIGINAL HAS ALSO CHANGED THEIR FORMULA). I NOTICED THE ADDITION OF ALOE ON THE PACKAGE BUT DECIDED TO TRY IT ANYWAYS. AFTERALL, ITS ALOE, HOW BAD CAN IT BE? WITHIN A DAY OF USE MY HANDS ARE RED AND BLISTERED AND I NO LONGER CAN USE THIS PRODUCT. NOT TO MENTION ITS THE ONLY THING TATTOO ARTISTS RECCOMEND FOR AFTER CARE. THATS OUT THE WINDOW TOO NOW. SO DISAPPOINTED.
No, I would not recommend this to a friend.
Response from dialsoap.comBy Kurt, Team Clean Adviser, December 31, 2024
We are sorry to hear about your experience towards our Dial product. The improvement of the product aims to leave the skin gentle which is why the aloe is added. Your safety is or top priority and we'd like to know more about your experience for us to assist you. Please feel free to experience us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com
Customer Rating
3
Pump Dispenser
on September 2, 2024
Posted by: Ted84
from North Carolina
It stinks. Hard to depress. Creates a vacuum in the bottle as soap is dispensed. Transfer contents to an older bottle for better results.
Response from dialsoap.comBy John - Adviser, March 5, 2025
We appreciate your support of our Dial product and regret to know that the product was not working as expected. Your feedback is very important to us, and we would like to learn more about your experience. Kindly reach out to us through our website www.henkel-northamerica.com/contact-us. Our Team will be able to assist you further. Thank you and have a great day!
Written by a customer while visiting dialsoap.com
Customer Rating
1
Old formula was best!!
on September 1, 2024
Posted by: Billy Bob
from Gulf Breeze, Florida
I have always used gold dial soap during my tattoo healing process because it doesn’t contain any scents/ moisturizers.
The addition of aloe has made this product unusable, it’s extremely unfortunate because some tattoo artists that have been recommending this soap for decades can’t do so anymore with the addition of aloe. Aloe completely wrecks the healing process. BRING BACK THE ORIGINAL FORMULA!!!
The addition of aloe has made this product unusable, it’s extremely unfortunate because some tattoo artists that have been recommending this soap for decades can’t do so anymore with the addition of aloe. Aloe completely wrecks the healing process. BRING BACK THE ORIGINAL FORMULA!!!
No, I would not recommend this to a friend.
Response from dialsoap.comBy Kurt, Team Clean Adviser, December 27, 2024
We are sorry to hear about your experience towards our Dial product. The improvement of the product aims to leave the skin gentle which is why the aloe is added. We'd like to know more about the concern for us to assist you, please feel free to experience us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com