Customer reviews from dialsoap.com
Henkel - Dial Gold Liquid Hand Soap, 128 oz - Orange
Average customer rating
4.3
(400 Reviews)
Rating breakdown 400 reviews
5 Stars
286
4 Stars
46
3 Stars
11
2 Stars
7
1 Star
50
61%of customers recommend this product.
(
79 out of
130)
Customer Reviews for Henkel - Dial Gold Liquid Hand Soap, 128 oz - Orange
Customer Rating
1
Bring back the original gold soap
on April 16, 2024
Posted by: Robin
from Buffalo, NY
The new formula is not good. It doesn’t later well.
No, I would not recommend this to a friend.
Written by a customer while visiting dialsoap.com
Customer Rating
1
Bring back the old formula
on April 30, 2024
Posted by: Sophia Grace
Or at least have the option for both so people can choose. The new version causes my hands to itch and has a fragrance that is not appealing. I’m so disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting dialsoap.com
Customer Rating
1
Bring back the old formula!
on August 3, 2024
Posted by: Migraine Sufferer
from NY
The addition of Aloe to liquid gold has ruined the product. It used to be the only soap I could use. Adding aloe changed the scent to a migraine inducing stench. I can't use it anymore. Why mess with a good product?
No, I would not recommend this to a friend.
Response from dialsoap.comBy Chris - Team Clean Adviser, August 23, 2024
We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us. Please reach out to our Team Clean experts by e-mail at consumeraffairsNA@henkel.com. Our team of experts will be happy to assist you in addressing this issue. Have a great day!
Written by a customer while visiting dialsoap.com
Customer Rating
1
Aloe is a terrible addition
on August 30, 2024
Posted by: JulieW
Dial Gold has been my go-to soap for years because it is the only one carried by major retailers that does not include the allergen cocamidopropyl betaine. Now it has the allergen aloe vera and I’m going to have to change soaps. Do you have any products left without either?
No, I would not recommend this to a friend.
Response from dialsoap.comBy Kurt, Team Clean Adviser, December 27, 2024
We are sorry to hear about your experience towards our Dial product. The improvement of the product aims to leave the skin gentle which is why the aloe is added. Our non-antibacterial hand soaps do not contain aloe which you could try. We'd like to know more about the concern for us to assist you, please feel free to experience us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com
Customer Rating
1
Not Tattoo Safe Anymore
on October 23, 2024
Posted by: Chels
from Dallas, TX
Not tattoo safe anymore. Adding the aloe makes it unusable! I always used dial gold but now that changed the formula I have to try and find another option which is hard. I don’t know who thought this was a good formula change but they need to be fired. Or atleast make one without aloe still.
No, I would not recommend this to a friend.
Response from dialsoap.comBy Kurt, Team Clean Adviser, December 27, 2024
We are sorry to hear about your experience towards our Dial product. The improvement of the product aims to leave the skin gentle which is why the aloe is added. We'd like to know more about the concern for us to assist you, please feel free to experience us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com
Customer Rating
1
Old formula was best!!
on September 1, 2024
Posted by: Billy Bob
from Gulf Breeze, Florida
I have always used gold dial soap during my tattoo healing process because it doesn’t contain any scents/ moisturizers.
The addition of aloe has made this product unusable, it’s extremely unfortunate because some tattoo artists that have been recommending this soap for decades can’t do so anymore with the addition of aloe. Aloe completely wrecks the healing process. BRING BACK THE ORIGINAL FORMULA!!!
The addition of aloe has made this product unusable, it’s extremely unfortunate because some tattoo artists that have been recommending this soap for decades can’t do so anymore with the addition of aloe. Aloe completely wrecks the healing process. BRING BACK THE ORIGINAL FORMULA!!!
No, I would not recommend this to a friend.
Response from dialsoap.comBy Kurt, Team Clean Adviser, December 27, 2024
We are sorry to hear about your experience towards our Dial product. The improvement of the product aims to leave the skin gentle which is why the aloe is added. We'd like to know more about the concern for us to assist you, please feel free to experience us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com
Customer Rating
1
Dial Gold
on July 25, 2024
Posted by: Not happy
from Detroit, MI
Why did you change the formula. Dial Gold was the only soap I use that doesn’t make my hands or body itch. Have been using it as a body wash too for 14 years. Always left my skin clean and moisturized. Now my hands itch and I don’t dare use it to shower with. Bring back the old formula.
No, I would not recommend this to a friend.
Response from dialsoap.comBy Kurt - Team Clean Adviser, August 15, 2024
We appreciate your feedback towards our Dial product. We understand that your previous experience is inconvenient, and the product is not supposed to be like this. Your safety is our top priority, and we'd like to know more about your concern for us to assist you further, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com
Customer Rating
1
TRASH
on September 4, 2024
Posted by: RVG
IF IT AINT BROKE, DONT FIX IT! DIAL GOLD HAS BEEN THE ONLY SOAP I CAN USE THAT DOESNT MAKE MY HANDS BREAK OUT (ESPECIALLY NOW THAT DAWN ORIGINAL HAS ALSO CHANGED THEIR FORMULA). I NOTICED THE ADDITION OF ALOE ON THE PACKAGE BUT DECIDED TO TRY IT ANYWAYS. AFTERALL, ITS ALOE, HOW BAD CAN IT BE? WITHIN A DAY OF USE MY HANDS ARE RED AND BLISTERED AND I NO LONGER CAN USE THIS PRODUCT. NOT TO MENTION ITS THE ONLY THING TATTOO ARTISTS RECCOMEND FOR AFTER CARE. THATS OUT THE WINDOW TOO NOW. SO DISAPPOINTED.
No, I would not recommend this to a friend.
Response from dialsoap.comBy Kurt, Team Clean Adviser, December 31, 2024
We are sorry to hear about your experience towards our Dial product. The improvement of the product aims to leave the skin gentle which is why the aloe is added. Your safety is or top priority and we'd like to know more about your experience for us to assist you. Please feel free to experience us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com