Customer reviews from bountytowels.com
Bounty - Select-a-Size Triple Roll Paper Towels, 2-Ply, 135 Sheets/Roll, 8 Rolls/Pack (05661) - White
Average customer rating
4.5
(5,507 Reviews)
Rating breakdown 5,507 reviews
5 Stars
4,360
4 Stars
460
3 Stars
169
2 Stars
162
1 Star
356
89%of customers recommend this product.
(
2,486 out of
2,797)
Customer Reviews for Bounty - Select-a-Size Triple Roll Paper Towels, 2-Ply, 135 Sheets/Roll, 8 Rolls/Pack (05661) - White
Customer Rating
1
Quality way down and what does LGBT have to do with paper towels??
on May 28, 2024
Posted by: nomorebounty
We have been faithful bounty users but here lately they have not been the quality we are used to. And what on earth does pride month have to do with paper towels. Why does this have to infiltrate every aspect of our lives?
Response from bountytowels.comBy Customer Care, May 30, 2024
We appreciate that you’re a loyal Bounty user, and are very sorry you're disappointed with the latest towels you've purchased. Our products go through many quality checks, and we try our very best to ensure that each roll meets our high standards. We'd like to talk with you more, to gather details so our Bounty Team can further help. Please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-926-8689 for additional assistance.
Written by a customer while visiting bountytowels.com
Customer Rating
3
Used to be the best, Not anymore
on August 31, 2024
Posted by: Paper Towel Grandma
My entire family only used Bounty paper towels for decades but recently something changed and they're terrible. They leave small paper lint type deposits on everything, especially glass, mirrors and marble counter tops. I tried the Brawny paper towels for the first time and even though they're not as thick, they worked much better with no residue and they have the three select a size (the half sheet is also perforated ❤️) which we think works perfectly for our family.
Response from bountytowels.comBy Customer Care, September 3, 2024
Paper Towel Grandma, we're sorry you weren't happy with your recent Bounty Roll. Your and your family's longtime loyalty to our Quicker Picker Upper brand means the world to us, so it's very disappointing to read your review. Just for awareness, during the paper-making process, there can be a build up of lint on the manufacturing line. We regularly shut down our manufacturing lines to remove excess lint that could drop onto products. Since it sounds like we might have missed the rolls in your package, we'd be glad to replace it after gathering some further details for our Quality Team. Please give us a call at (800) 926-8689. We look forward to regaining your trust!
Written by a customer while visiting bountytowels.com
Customer Rating
2
What happened?
on April 19, 2022
Posted by: Rescueing
I only use Bounty Select a Size and have for years. Something has happened- they are not as thick. If they are not the “quicker picker upper”, may have to look elsewhere.
Response from bountytowels.comBy Muhammad Khalid, The Bounty Team, April 21, 2022
We certainly appreciate your great loyalty to Bounty over the years. We're sorry to hear that this has been your experience, since our paper towels do go through many quality checks to ensure that they reach you in the best possible condition. We'll be sure to pass this feedback along to the rest of our team. We'd like to mention that we did upgrade our paper towels in February 2021, and they now trap + lock messes even faster than before. As well, they feature a new emboss. We'd be happy to look into this further, so please give us a call at (800) 926-8689 when you have a chance.
Written by a customer while visiting bountytowels.com
Customer Rating
2
Disappointed
on September 25, 2022
Posted by: Rudysha
I am a loyal user of bounty paper towels. I use almost 2 rolls a day, for years so you can’t fool me!!! They are thinner, have more “lint” and not the “quicker picker upper” they always were. I have to use twice the amount and am rethinking my paper towels. Friends and family have agreed with me so something needs to be revisited
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, September 28, 2022
Thank you so much for the commitment and loyalty you hold to Bounty, Rudysha. We're sorry you're not getting the product both of us expect, as every mess in which you find yourself should cleanly, easily, and completely disappear. It may be helpful to know we're at our phones Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689, call soon, so we can turn this experience around.
Written by a customer while visiting bountytowels.com
Customer Rating
1
Poor quality
on November 10, 2022
Posted by: Cil665
I am disappointed in the select a size towels I just bought, which are coarse, non-absorbent and shred easily. I won't be buying this product again.
Response from bountytowels.comBy Aizaz Khalid, Bounty, November 14, 2022
Thanks for taking the time to share your feedback with us here at Bounty. Our team quality tests each roll that comes off the assembly line, and we try our very best to ensure they're in perfect condition. It sounds like this Select-A-Size batch you purchased didn't meet the high standards we both expect, and for that we sincerely apologize. We'd love to help make this right! Please give us a call at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
2
Feels rough and cheap now
on July 5, 2023
Posted by: Dog mama
Bounty has changed the select a size to feel rough and cheap. I pay more for bounty because of the quality. Now that they feel like a cheap brand I may as well start purchasing the cheap brand. Not pleased with this change.
Response from bountytowels.comBy Aizaz Khalid, Customer Care, July 19, 2023
We're so sorry to hear about this. Our team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. We appreciate that you let us know this happened and we want to help you with this. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday
Written by a customer while visiting bountytowels.com
Customer Rating
1
Forever roll
on October 23, 2023
Posted by: Bob717
Im so sad the forever roll is no more. Im not sure why you would want to take something away that makes you different from all the others. Whoever said this was a good idea is wrong.. so sad
Response from bountytowels.comBy Customer Care, November 10, 2023
We’re glad you liked the Forever Roll, Bob, and know that it is a tough decision when we discontinue something. While we have discontinued the Bounty Forever Roll for now, we have launched the Bounty Mega Roll which is another great option for a long-lasting roll. We’ll share with our team that you’d like to see it return, and you’re welcome to call us at (800) 926-8689 for any other feedback.
Written by a customer while visiting bountytowels.com
Customer Rating
1
Post Covid Quality
on September 6, 2023
Posted by: MaxieMax
I have been a Bounty lover for 2 decades. I stockpiled the product at the onset of the pandemic. I have slowly begun replenishing my supply and I am fortunate not to have purchased too many. The turn-in quality caught me by surprise. I used to wash my dishes and then clean my counters with the same Bounty sheet. I have noticed that the sheet has already begun disintegrating before I'm done washing 6 small items. I am switching to another brand to give them a chance. I'm saddened to go but with the cost increase and quality decrease, I can no longer afford wasteful spending :(
Response from bountytowels.comBy Aizaz Khalid, Customer Care, September 12, 2023
We certainly appreciate your loyalty to Bounty over the years, and we're sorry to hear that you feel this way. We can assure you that our paper towels go through strict quality checks to ensure that they reach you in the best possible condition. We'd like to mention that in February 2023, we upgraded our paper towels so that they deliver improved absorbency. They have a clothlike look and texture to enable messes to be picked up more quickly & completely. We'll be sure to share your feedback with the rest of our team, and we'd also like to learn more about your experience. When you have a chance, please give us a call at (800) 926-8689.
Written by a customer while visiting bountytowels.com