Customer reviews from bountytowels.com
Bounty - Select-a-Size Triple Roll Paper Towels, 2-Ply, 135 Sheets/Roll, 8 Rolls/Pack (05661) - White
Average customer rating
4.5
(5,505 Reviews)
Rating breakdown 5,505 reviews
5 Stars
4,358
4 Stars
460
3 Stars
169
2 Stars
162
1 Star
356
89%of customers recommend this product.
(
2,486 out of
2,797)
Customer Reviews for Bounty - Select-a-Size Triple Roll Paper Towels, 2-Ply, 135 Sheets/Roll, 8 Rolls/Pack (05661) - White
Customer Rating
1
New Bounty crap on a roll
on January 3, 2023
Posted by: Crappytowels
What in the wide world of sports did you do to what WAS the best, now is only as good as the others. Can’t even tear off a clean sheet without ripping, feels cheaper, does NOT work as well. Wegman’s brand will be my new go to paper towel. Whomever made the change should be fired…Twice!
Response from bountytowels.comBy Aizaz Khalid, Bounty Team, January 4, 2023
From the many quality checks we have in place you should always get the best as you have known. We'd like to reassure you that we're still the quicker picker upper you can rely on, so when you have some time, please reach out to us at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
No one likes the new bounty what do you not understand at your company?
on July 31, 2022
Posted by: Unhappy22
Countless websites have countless product reviews and everyone is complaining about the reworked bounty paper towel product. Many of us are extremely long time bounty uses and now I’m switching to a competitors brand because your product is so substandard. The select a size do not tear off cleanly, the texture of the new product is terrible and overall given the price consumers pay for the bounty product if anyone at the company was paying an inkling of attention you’d note that the reworked bounty is an epic fail.
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, August 2, 2022
We never want to fail a long time Bounty Fan such as yourself. Please know that we have many quality checks in place to ensure that your paper towels are in the best condition possible. We do rely on consumer feedback such as yours, and will make certain to let our teams know how you feel. When you get a moment, give us a call at (800) 926-8689. We're here to help you.
Written by a customer while visiting bountytowels.com
Customer Rating
1
January 2023 “new” bounty is junk!
on January 7, 2023
Posted by: Thrifty not cheap
Bounty quality is now no better than the average store brand. All done being brand loyal.
Response from bountytowels.comBy Aizaz Khalid, Bounty Team, January 10, 2023
Loyalty like yours means the most to us, and so we have many quality checks to ensure you get the very best each time. We'd like to get more information to help you, as well as share your experience with our Quality Team, so when you have a chance, please reach out to us at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
Noticeable drop in quality
on January 12, 2023
Posted by: Vi646
I’ve been a Bounty user for decades because of the quality - durability, absorbency, etc. The last batch of paper towels we bought are significantly lower quality which is very disappointing. We find that they don’t tear easily off the roll (not as thick) and don’t stand up as well as before. Then in a local store today I saw a product called “Bounty Plus” - so now I’m wondering if this is just your strategy to get customers to pay more to get the quality we expect??
Response from bountytowels.comBy Aizaz Khalid, Bounty, January 13, 2023
Thanks for leaving your review; your decades long loyalty to Bounty is very much appreciated! Our towels all get quality-checked many times before we ship them to stores, so we're sorry to learn your recent batch of Select-A-Size sheets didn't meet your and our expectations. As to your question, Bounty Plus Select-a-Size sheets are longer (7.1”) than our other Select-A-Size sheets (5.9”). Also, Bounty Plus is our most absorbent Select-A-Size paper towel compared to our other SAS versions. Although final shelf prices are determined by retailers, the price of Bounty Plus might be higher because of those reasons. We'd be happy to help you while gathering more information on your SAS package for our Quality Assurance Team. Please give us a call during normal business hours at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
Not happy with the change
on January 17, 2023
Posted by: AmandaN
Just bought a large pack of paper towels and they look and feel different. And not in a good way. Stiffer and scratchy.
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, January 18, 2023
We always want you to have the best experience with every Bounty purchase, Amanda. Our Quality Team assures us that every pack is reviewed, making sure our rolls meet our high standards. Because our paper towels are thirsty for mess, they specialize in "Trap & Lock" embossing, absorbing more liquid and mistakes than ever. This new formula was rolled out in February 2021. We're here to help, and would be happy to talk with you about this. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
I want my money back
on February 2, 2023
Posted by: Hank W
I've been buying Bounty exclusively for many years, and I feel like I've been treated like a fool in return. The towels I bought about a week ago - same packaging, same store, same price - are a poor excuse for a paper towel product. At the very least, P&G could have notified customers that the product had changed with different packaging, but instead they choose to treat loyal customers with contempt.
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, February 3, 2023
We're truly sorry to hear such a loyal fan like yourself is feeling this way, Hank, but we appreciate you taking the time to share your feedback, and we completely understand your frustration. When we design our products, we do extensive research and consumer testing to create features that we think you'll love, and since we upgraded our paper towels to have improved “trap & lock” absorbency and clothlike bulk to enable picking up messes more quickly & completely, we're sad this hasn't been your experience. Your loyalty and satisfaction mean everything to us, so we'd like to learn more to share with our Quality Team and help with this. Please give us a call at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
Quality Control
on November 11, 2022
Posted by: Alimag1
Bounty - why do you reply to each of our complaints with “we have quality checks”?
Our complaints have nothing to do with a “quality control issue”. The problem is YOU CHANGED THE PRODUCT and it’s horrible!
Our complaints have nothing to do with a “quality control issue”. The problem is YOU CHANGED THE PRODUCT and it’s horrible!
Response from bountytowels.comBy Aizaz Khalid, Bounty, November 14, 2022
We're truly sorry you feel this way, and appreciate your feedback. Bounty Select A Size towels were upgraded in 2016 to make them two times more absorbent than leading ordinary paper towels, which means you can use less of them and save. In addition, we introduced Bounty Advanced Select A Size and made them exclusively available for Costco members. These sheets are longer (7.1”) than our other Select A Size sheets (5.9”). Bounty Advanced is also our most absorbent Select A Size paper towel. We hope this information is at least somewhat helpful! We'd be glad to further assist if you give us a call at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
Please, please go back
on January 9, 2023
Posted by: Hope4Change
I've been using Bounty paper towels for 35 years and beyond upset with the recent change in quality standards. Have always been happy to pay more for Bounty until now. It's just not worth it anymore and will be switching to another brand that's just as effective (or ineffective). So sad and hoping P&G returns to the previous product quality levels.
Response from bountytowels.comBy Aizaz Khalid, The Braun Team, January 13, 2023
Thank you for your review. We're very sorry to hear your recent Bounty purchases haven't met your expectations. Our products are thoroughly tested for quality, so please be assured that this isn't what we would expect. We have not made any recent changes to the formula or ingredients of our paper towels, so we always appreciate feedback from our loyal customers like you. We'll be sure to pass your experience along to our team.
If you can give us a call at (800) 926-8689, we would like to learn more and see how we can help!
If you can give us a call at (800) 926-8689, we would like to learn more and see how we can help!
Written by a customer while visiting bountytowels.com