Customer Reviews for Bounty - Select-a-Size Triple Roll Paper Towels, 2-Ply, 135 Sheets/Roll, 8 Rolls/Pack (05661) - White
Customer Rating
1
Disgraceful quality
on February 22, 2023
Posted by: Kristen
Your paper towels are cheap and thin . They are trash now and more expensive. It's and disgrace.
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, February 23, 2023
Thank you for reaching out to Bounty, Kristen, and sharing your thoughts on your recent Bounty Select-A-Size pack purchase. Please know, we only want your home to fully love their paper towels, and our Quality Team reviews every roll, making sure you'll get the high quality we all expect. Know we're here, and happy to talk further with you about our updated towel texture, leading to quicker absorption and stronger sheets. Give us a call, any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
Don’t take customer loyalty for granted
on March 28, 2023
Posted by: Bees
The new version of Bounty Towels is so different that I had to double check the packing to be sure I bought the Bounty brand that I have used for decades. The towels are stiff like cheap towels and are not absorbent. Shame on you, Bounty Towels. You have lost a loyal customer.
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, March 30, 2023
Your loyalty means the world to us, and we're so sorry that you were displeased with your recent Bounty experience. Quality is at the heart of what we do, and we put our paper towel rolls through tons of consumer testing and quality checks to ensure perfect condition and performance. We're so sorry that this wasn't the case with your latest purchase. We'd love to try to win you back and make this experience up to you. Please give us a call at 1-800-566-7252 (M-F 9AM-6PM EST) when you have a chance.
Written by a customer while visiting bountytowels.com
Customer Rating
3
Bounty Select-a-size paper towels
on May 28, 2023
Posted by: Vicki A
Have been using your towels for a very long time. My mom even used your towels. The quality of the new towels is reduced. Very disappointed and may start looking for a replacement.
Response from bountytowels.comBy Aizaz Khalid, Customer Care, June 2, 2023
We don't want this to be the last impression of a favorite your family trusts, Vicki, and we're sorry about your recent experience with Bounty. Our Team is aware of a quality issue that may be impacting your product, and this issue does not meet our high-quality standards. We're implementing immediate interventions to address product quality outages and are implementing corrective actions with the highest urgency. We take your feedback seriously and appreciate you letting us know you're not pleased. We want to offer you appeasement to make this right and review the product details so we can improve. When you have a moment, call us at 1-800-926-8689, M-F, 9 am to 6 pm EST.
Written by a customer while visiting bountytowels.com
Customer Rating
5
MANY uses
on August 19, 2023
Posted by: LuAnn
I only use these. I love that I can use the same papertowel repeatedly while prepping meals etc. When I wash/dry my hands, I keep that towel since my hands were clean and use it to wipe up spill from prepping food. One time when my daughter was little, we went to the school playground. It was still very wet from all the condensation. I had 2-3 paper towels in my picnic bag and I used those to dry off several slides and swings. I would just wring it out when it was very wet, and keep on going. I was quite surprised myself! :)
Written by a customer while visiting bountytowels.com
Customer Rating
5
Absorber
on August 23, 2023
Posted by: Serbo
I always buy bounty cause is stronger than any other brand
Written by a customer while visiting bountytowels.com
Customer Rating
1
What changed??
on January 5, 2024
Posted by: Dldneedquality
I have used Bounty paper towels for decades. The quality definitely changed. They are thinner and tear, across all product sizes. These are no longer " the quicker picker upper" Why, what changes were made? Time to find another brand. Please advise.
Response from bountytowels.comBy Customer Care, January 5, 2024
We apologize for the unpleasant experiences with your paper towels. Your Bounty products should always be in superior condition to help pick up your messes quickly, and we are aware of a quality issue that may be impacting your recent purchase. This issue does not meet our Quicker, Picker, Upper standards, and we're implementing immediate interventions to address product quality outages and corrective actions with the highest urgency. We take your feedback seriously and want to learn more and help with your purchase. Call us at 1-800-926-8689, M - F, 9 am to 6 pm EST for additional assistance. _
Written by a customer while visiting bountytowels.com
Customer Rating
1
Quality Has Gone Downhill
on August 19, 2025
Posted by: SRay25
Quality has DRASTICALLY changed for the worse. Was working on a painting project today and while going thru a roll for wiping up excess and general cleanup I noticed how it wasn't standing up to water and general use like it used to. I thought maybe I accidentally bought the cheaper "Essentials" version and checked the packaging - but nope! Then I went online to see if anyone else had the same experience - and yup! Seems like everyone has noticed that Bounty now is as bad as any budget brand. Too bad. We go thru a ton of these weekly and now I will be switching brands after 2 dozen years.
Written by a customer while visiting bountytowels.com
Customer Rating
3
Perforated sheets do not tear cleanly
on April 18, 2021
Posted by: Sallyks
from Cary
I bought a multipack of the tear a sheet paper towels. Half the rolls had sheets that tore properly at the perforations, and half the rolls did not. Quality control seems to be lacking. Time for Six Sigma.
No, I would not recommend this to a friend.
Response from bountytowels.comBy Maria Picard, The Bounty Team, April 21, 2021
We have a lot of processes in place to ensure the quality of Bounty, but it sounds like this one is not up to standard! We'd like to learn more to share with our Quality Team and help with this, so please give us a call at (800) 926-8689.
Written by a customer while visiting bountytowels.com