Customer reviews from bountytowels.com
Bounty - Select-a-Size Triple Roll Paper Towels, 2-Ply, 135 Sheets/Roll, 8 Rolls/Pack (05661) - White
Average customer rating
4.5
(5,507 Reviews)
Rating breakdown 5,507 reviews
5 Stars
4,360
4 Stars
460
3 Stars
169
2 Stars
162
1 Star
356
89%of customers recommend this product.
(
2,486 out of
2,797)
Customer Reviews for Bounty - Select-a-Size Triple Roll Paper Towels, 2-Ply, 135 Sheets/Roll, 8 Rolls/Pack (05661) - White
Customer Rating
4
Something has changed
on June 4, 2022
Posted by: Oneal85
What is the deal with Bounty Select-a-size perforations. Pits and pieces are left when ripped with one hand or small grandchildren pull them off. I have been loyal to those paper towels and my grown children have followed after one child's Science project 30 years ago. Why change when your loyal customers will follow with price increases as long as the product is good.
Written by a customer while visiting bountytowels.com
Customer Rating
1
Something changed, not good
on June 15, 2022
Posted by: asus489
I have been buying these for several years. They worked great, were relatively tough, absorbed liquids well. It appears that at some point in the last couple months they changed the design. They are worse now. They feel like a flimsy cheap brand. They don't hold up as well and they don't absorb as well. What happened?
Response from bountytowels.comBy Aizaz Khalid, Bounty Team, June 17, 2022
We have many quality checks to ensure you always get the best, so we're sorry to hear that wasn't your experience this time. We'd like to reassure you that we're still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have a minute, please reach out to us at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
2
New paper towels suck
on July 10, 2022
Posted by: Brusan
The only paper towel we ever bought. Not any more since you changed the product. Feels coarse. Smaller sheets I think. Will try other brands.
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, July 13, 2022
Your loyalty to Bounty is much appreciated, and we're sorry to hear that you feel this way. We can assure you that we have strict quality controls in place to ensure that you can enjoy using our paper towels, and we'll be sharing this feedback with the rest of our team. When we updated our paper towels back in 2021, we made them so that they now trap and lock messes even faster than before. We also introduced a new emboss, and we'd like to mention that no recent changes have been made to the size of the sheets. We'd be happy to learn more, as well as answer any questions you may have. When you have a chance, please give us a call at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
Change in product 09/03/2022
on September 11, 2022
Posted by: Ed from Pa
I have been using bounty paper towels forever the product has been great untill my last purchase the paper towels are now super thin very rough and not absorbent at all I have been paying a premium price to buy the paper towel product that I liked unfortunately I will have to change to a different product since the quality has dropped so suddenly and the price of the towels has probably increased rather than came down with the lesser product very disappointing the packaging all the same no info saying they changed the towels but they are about the quality of the bounty basic now but I buy the regular because I do not like the quality of the bounty basic either very very sad
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, September 12, 2022
Your satisfaction is important to us, Ed, and we're saddened to learn your recent pack must have slipped past our Quality Team. From what you're describing, we're confident they'd have pulled them from the shipping line. They're very engaged in our factories, making sure only rolls that meet our standards head out to stores near you. We want to help keep you a loyal Bounty user; please, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689, we hope you call soon, so we can quickly get you back to the rolls you love.
Written by a customer while visiting bountytowels.com
Customer Rating
3
Select a Size Bounty
on September 23, 2022
Posted by: Losing Patience
We use (might become 'used') a lot of paper towels and have always purchased Bounty for many reasons. We have noticed a poorer quality of paper (feel and thickness) lately but so far this has been more of a textural issue rather than an absorbency issue; however, the absorbency has been an issue at times. We have found that we can no longer cleanly rip off one sheet. The roll just spins or it rips at the 2nd or 3rd sheet. No, we have not changed our towel rack nor how we handle the rolls. We also find that the end piece is glued down so tight that when trying to start the role it always tears the top row and the next layer of paper as well. Some of the sheets splitting mid sheet rather than at the perforated spot.
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, September 27, 2022
Thank you for taking the time to describe your recent experience with Bounty. We're very sorry this is happening. Please know that we have many quality checks in place to ensure that your Bounty is in the best possible condition when it leaves the plant. We're sorry this instance doesn't measure up to our standards. We'd like to learn more about your experience for our Quality Team. When you get a moment, please phone us at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
2
What happened???
on October 20, 2022
Posted by: Chase
Why are they so thin now? They don't absorb like they did not 4 months ago! I wouldn't buy anything else and now these have doubled in price with half the quality. Very sad. Will not be paying a premium for this anymore.
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, October 20, 2022
We're sad to read your review, Chase, as we've actually improved the embossing on the towels, allowing for they to trap and lock more mess, faster than ever. Our Quality Team is very engaged in our factories, making sure every roll meets our high standards. We truly hope you give us a call, so we can get you back on the rolls we all know and love. We're here, Mondays through Fridays, from 9 AM to 6 PM, EST. Dial 1 (800) 926-8689, we hope to talk with you soon.
Written by a customer while visiting bountytowels.com
Customer Rating
2
We're being fooled
on February 10, 2023
Posted by: JohnAM
Read Bounty's replies to the reviews, who are they kidding!! The product doesn't even come close to the original. The 2 ply's come apart and the deep embossing makes it feel thicker to resemble the original. Don't buy them and then they will improve them.
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, February 13, 2023
We're sorry you're disappointed with the your recent Bounty purchase. Our products undergo numerous quality checks during our manufacturing process. With every Bounty sheet, we expect you to have the reliable quality and absorbency you've known and loved. We'd like to learn more details about the towels you have to see how we can further help. Please give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.
Written by a customer while visiting bountytowels.com
Customer Rating
2
New Print Towels
on February 14, 2023
Posted by: Mary12
We bought a pack of the new towels with designs and they are definitely not the same Bounty. I was so disappointed that the quality has changed...
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, February 16, 2023
We're sorry your towels weren't made to the Bounty quality you expect, and you can be sure we're sharing your comments with the rest of our team. Please know we perform many checks on each Bounty package, and we try our best to ensure they reach you in perfect condition. The Bounty you know and love is still the same, but it's possible we missed some towels.
We'd love to help you further and report the package you have. Connect with us at 1-800-926-8689, M-F, 9 am-6 pm EST, when you get a chance.
We'd love to help you further and report the package you have. Connect with us at 1-800-926-8689, M-F, 9 am-6 pm EST, when you get a chance.
Written by a customer while visiting bountytowels.com