Customer Reviews for Bounty - Select-a-Size Triple Roll Paper Towels, 2-Ply, 135 Sheets/Roll, 8 Rolls/Pack (05661) - White
Customer Rating
1
Recently leaving white lint/dust on everything I "clean"
on January 27, 2022
Posted by: AryM
This product never used to do this, but I recently had to do a massive clean and it left SO MUCH white lint/dust on absolutely everything I had to clean. It looked as though I cleaned nothing, and had to re-do a ton of it. When I open the pack, white dust/link comes flying out. I'm sure this has something to do with the supply chain and lowering cost of manufacturing, but Bounty's reputation is tanking and once people find a replacement, they won't just come back. Please fix this issue.
Response from bountytowels.comBy Maria Picard, Bounty Team, February 1, 2022
With the many quality checks we have in place, this is never the experience you should have with Bounty, so we're disappointed to hear this, Ary. We'd like to get more information to best help, so when you have a minute, please reach out to us at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
What Happened?!!
on March 1, 2022
Posted by: Wet Spot
I’ve been a loyal Bounty customer for years. It looks like they just made changes for the worse! The texture is horrible and they aren’t as absorbent…they’ve become cheaply made and less effective. I am not one to write many reviews, but I felt the need to express my disappoint with Bounty.
Response from bountytowels.comBy Maria Picard, The Bounty Team, March 2, 2022
We're sorry that a loyal Bounty fan like you is feeling disappointed, and we'll be sure to let our team know how you feel. We can assure you that we have many quality checks in place to ensure you can enjoy the best possible results with our paper towels. The last change we made to this product was in February 2021, when we updated our paper towels to trap and lock messes even faster than before. We'd be happy to learn more about your experience and see how we can best help. When you have a chance, please give us a call at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
Bring Back The Old Bounty!!!!
on March 24, 2022
Posted by: Party of 6
We go through tons on paper towels and have always bought Bounty. I noticed the changes right away and I do not like them. I notice the same thing that others are saying. They are thin, rough, leave lint and are less absorbent. My daughter says the same thing. We are going to try Brawny next.
Response from bountytowels.comBy Maria Picard, The Bounty Team, March 26, 2022
We're very sorry that this is happening to you. When we changed the embossing on our paper towels, we did it so that they would grab onto and soak up spills faster. After all, we are the Quicker Picker Upper. We'd like to learn more about your product to dig deeper with our quality teams. When you have a moment, please give us a call at 800-926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
3
Not as good anymore
on June 17, 2022
Posted by: Pdc2295
I have been buying and using bounty for over 20 years. Loved them so much, that I bragged about them. They held up great even in a pan of water to wash a load of dishes. However, over the last few months, they have not been the same. Not as strong. Fall apart after a short use. Very disappointing. Bounty isn’t the same quality it once was.
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, June 21, 2022
Your loyalty over the last 20 years is extremely appreciated, and please know we never want to leave a fan like yourself feeling disappointed. We recently upgraded our paper towel to have a thicker feel and trap & lock messes faster, so we're sorry to hear you're unhappy with this change. Our products go through many quality checks to make sure they perform as expected, so we'd like to learn more to share with our Quality Team and help with this. Please give us a call at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
Rough Paper Towels
on July 15, 2022
Posted by: Anonymous
Much to my chagrin, the Bounty paper towel has changed. We were loyal Bounty consumers, but we no longer are! Time to start trying some other brands. Why would Bounty change something that was so good!?!
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, July 19, 2022
Please know, your trust in Bounty is incredibly important to us. We're sad that your recent purchase has you not feeling like Bounty is the paper towel for you. Our Quality Team only allows the best packs to pass through our doors, making their way to your local store. We'd like to learn more about your experience and help as best we can. When you've got a chance, please give us a call any Monday through Friday at 1 (800) 926-8689. We're answering calls between 9 AM to 6 PM, EST.
Written by a customer while visiting bountytowels.com
Customer Rating
2
Smearing issues
on August 15, 2022
Posted by: Steele Glass
I had bought only Bounty brand towels to clean mirrors, glass handrails and heavy glass showers, for the past 26 years since starting my glass business. I have always thrown away the first two sheets because the glue residue that smears on the glass. I don't know what changes have been made but I can't hardly clean anything without smudges now!!!
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, August 16, 2022
Your experience with Bounty should still lead to the crystal clear, clean you, and we, expect. Using a different glass cleaner can sometimes lead to more streaks, as can heat/sunshine, because the cleaning spray can dry before it's wiped clean. Be sure you change towels frequently and use plenty of streak-free glass cleaner and clean paper towels. We'd be happy to help further, give us a jingle any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689, call when you can.
Written by a customer while visiting bountytowels.com
Customer Rating
2
Loyal Bounty Customer disappointed in new pattern and texture
on September 2, 2022
Posted by: Dr Bounty User Engineer
I've only purchase and use Bounty for my paper towels. Not only were they durable, but also soft enough for the paper towels to be used in many different applications.
This recent change to the patter and texture made me go onto this website and write a review. I have not written a review good or bad for anything (product or a restaurant, etc.) in over a decade. Please change Bounty to how it was before with the original pattern and texture. Performance was perfect for many uses cases. While this new pattern/texture may have improved performance in some cases, it limits how expansive Bounty can be used for many applications.
About me: I have a sweatshirt with a Bounty graphic logo on it because I loved Bounty so much, and I also have a Ph.D in engineering. Please change it back.
Written by a customer while visiting bountytowels.com
Customer Rating
1
NOT THE SAME- USED TO BE GOOD- NOT ANYMORE
on September 4, 2022
Posted by: Darcy
I have been a Bounty customer for years, and recently I have been disappointed in the quality-Paper towels are thin, scratchy and not at all absorbent . I will be looking for a new brand- Such a shame !
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, September 7, 2022
Your loyalty is appreciated, and we're sorry your recent purchase isn't providing the quicker-picker- upper performance you know and love. Our products are made using the highest quality standards, and we check the quality of our products many times during the manufacturing process. Your satisfaction is of the utmost importance to us, and we'd like to gather some details to look into this to further help. Please give us a call at 1-800-926-8689 from 9AM - 6PM EST Monday - Friday.
Written by a customer while visiting bountytowels.com