Customer Reviews for Bounty - Select-a-Size Triple Roll Paper Towels, 2-Ply, 135 Sheets/Roll, 8 Rolls/Pack (05661) - White
Customer Rating
1
Bounty, why? UNDO the recent changes!
on March 1, 2022
Posted by: Messy12day
In our most recent deliveries of the product, we have noticed a significant difference in the product—these are not the paper towels we know and want; it is an inferior quality. I have been a loyal Bounty customer for years, due to the superior absorption of the product and liking the simple select a size features (no prints, please!) Cheap paper towels are in a waste of money. Viva is too thick for most uses. Bounty was the perfect option. Now it feels just like the other cheap, thin options.
Response from bountytowels.comBy Maria Picard, The Bounty Team, March 2, 2022
Your loyalty certainly means the world to us, and we're sorry to hear that you feel this way. We do value feedback such as this, and we'll be passing your comments along to the rest of our team. We can assure you that our paper towels go through many quality checks to ensure that you can enjoy great absorbency and strength with them. We did update this product in February 2021, and this was to upgrade our paper towels to trap and lock messes even faster than before. We'd be happy to learn more about your experience. When you're able, please give us a call at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
2
What changed?
on March 10, 2022
Posted by: Tori
I’ve always loved Bounty paper towels but this last pack I got I’ve noticed that the quality has decreased dramatically- to the point where I noticed it right away. The towels are stiffer and just feel cheap. I’ll continue to use this pack and if this change ends up improving absorption or it’s cleaning effectiveness somehow then I’ll change my rating, but my first impression of this new product is not great.
Response from bountytowels.comBy Maria Picard, Bounty Team, March 15, 2022
We have many quality checks to ensure you always get the very best, so we're disappointed to hear that wasn't the case here, Tori. We'd like to reassure you that we're still the quicker picker upper you can rely on, as well as grabbing a bit more information for our Quality Team, so when you have a minute, please reach out to us at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
Thinner and tear easily; it wasn't broke why fix it?
on April 16, 2022
Posted by: Luke
I recently got a new pack of Bounty paper towels. They used to hold up great while scrubbing tough sticky messes on the countertop. Now they feel cheap, like a bargain brand, and tear easily. Real disappointment from a former lifelong Bounty buyer. No longer!
Response from bountytowels.comBy Maria Picard, The Bounty Team, April 19, 2022
Every sheet should hold up to the Bounty standard, Luke. We're sorry to hear you had this experience, and we'd love the chance to make this right for you. Please give us a call at (800) 926-8689, and our team will be happy to help!
Written by a customer while visiting bountytowels.com
Customer Rating
1
Disappointed
on September 27, 2022
Posted by: Angie611
I have been using bounty paper towels select a size for many years. They have become skimpy and hard to tear. I am looking at other brands because I don’t like them
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, September 28, 2022
Your Bounty package should only hold the best towels, and feature a dependable, easy clean up. Please know, Angie, we only want you to get the experience we all know and expect; your description isn't what anyone should have. We're answering calls, Mondays through Fridays, from 9 AM to 6 PM, EST. Dial 1 (800) 926-8689, and get ready to roll with us.
Written by a customer while visiting bountytowels.com
Customer Rating
1
What happened?
on October 12, 2022
Posted by: lynnper
I have never used any other paper towels besides Bounty because they were the best. Not anymore- I guess I will have to find a new brand because I hate these paper towels now. What am I going to do with all of the rolls I have??? Ugh!
Response from bountytowels.comBy Aizaz Khalid, Bounty, October 13, 2022
Your loyalty to Bounty is greatly appreciated, lynnper, so we're sad to read this review. Select-A-Size towels, like all our products, undergoes many quality checks at the plant to ensure you get the very best Quicker Picker Uppers. Since you didn't have the experience you or we expect, we'd like to learn a little more about your Select-A-Size rolls and help you out. Please give us a call at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
No longer a quality product
on October 23, 2022
Posted by: A mom
I have always been willing to pay more for Bounty, but no more. The paper towels are no where near as absorbent and leave behind small flecks of paper. Very disappointing to see this change. I will be switching to another brand.
Response from bountytowels.comBy Aizaz Khalid, Bounty Team, October 25, 2022
Your satisfaction means the absolute most to us, so we have many quality checks to ensure you get the very best each time. We'd like to reassure you that Bounty is still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have a chance, please reach out to us at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
Extremely disappointed
on November 3, 2022
Posted by: crp51
I’ve purchased select a size bounty paper towels for years, but I’m looking for another brand to buy. Now, the bounty paper towels are so thin and smaller. What happened to that “Bounty” quality?
Written by a customer while visiting bountytowels.com
Customer Rating
1
New changes in material and texture make this unusably bad.
on February 12, 2023
Posted by: Neil
We've been Bounty customers for, quite literally, decades. But their very recent changes to the texture, material, and weave of the paper towels have made these absolutely unusable. The material is nearly translucent, lacks any absorbancy at all, and is scratchy and uncomfortable. It's like trying to sop up messes with fast food napkins. Incredibly disappointed. We'll be switching to something else -- perhaps reusable towels or an entirely different brand, because this has lost us as a customer entirely.
Response from bountytowels.comBy Aizaz Khalid, The Bounty Team, February 14, 2023
Please know this is not the experience we'd expect or want you to have, Neil. Our Quicker, Picker, Upper name is on the line, and we'd love an opportunity to make this right! Please know our sheets undergo extensive quality checks to ensure your rolls reach you in perfect condition, and we're sorry this wasn't the case with your latest purchase. When you have a chance, call us at 1-800-926-8689, so we can report this to Quality Assurance and help with your purchase!
Written by a customer while visiting bountytowels.com